The Grubhub check is not a scam. Grubhub is paying users back under a more than $3.5 million settlement with D.C.’s attorney general, who sued the company last year, alleging misleading marketing tactics. Eligible users will get a credit or check of at least $4.50, $7 or $10. The checks are delivered via email and include a link to download and print.
The Grubhub Check
Former Attorney General Karl Racine alleged that the company’s fee tactics violated the District’s consumer protection laws. Grubhub admitted no wrongdoing in agreeing to the settlement.
"Grubhub used every trick in the book to manipulate customers into paying far more than they owed, and even worse, they did so at the height of a global pandemic when District residents were already struggling to make ends meet," Racine said in a Dec. 30 statement.
Grubhub and the previous D.C. attorney general, Karl Racine, reached a settlement late last year over allegations that the food delivery company charged hidden fees and used misleading marketing tactics, the Office of the Attorney General for the District of Columbia said.
Under the settlement, Grubhub agreed to pay $2.7 million back to affected customers via an account credit or check, plus a $800,000 civil penalty to the District, and change its business practices.