Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Walmart Scam Calls - How to Protect Yourself
Walmart Scam Calls - How to Protect Yourself

Walmart scam calls involve fraudsters impersonating employees to steal personal or financial information, often claiming a high-value purchase (like a $900+ PlayStation) was made on your account. These calls frequently use AI-generated voices, urge immediate action to "cancel" the fake order, and may ask for gift cards or remote access to your device.

How to Spot the Scam

  • The Hook: A recorded or live caller claims you authorized a massive charge for a PlayStation, headset, or large grocery order.
  • The Request: They will ask for personal details, bank information, or ask you to purchase gift cards to "verify" or "refund" the charge.
  • The Urgency: They use high-pressure tactics to make you panic.
  • The Tactic: They may ask you to call a different number back to "fix" the issue.

What to Do

  • Hang Up: Do not engage with the caller, even if you are suspicious.
  • Verify Independently: If you are worried, call 1-800-Walmart directly, rather than using any number provided in the call.
  • Block & Report: Block the number and report the scam to the FCC or local law enforcement.

Never give out bank info or remote access to your device, even if the caller seems official.

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A massive AI-powered scam is targeting consumers with fake calls, voicemails, and texts pretending to be from Walmart, often reporting a fraudulent charge for items like PlayStation 5s. These scammers aim to steal financial information, personal data, or remote access to devices. Hang up immediately; Walmart does not call about transactions in this manner.

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