Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Amazon.de Scam Texts and Emails

Amazon.de scams often involve phishing emails claiming payment failures, fraudulent "too-good-to-be-true" third-party listings, or "brushing" (unsolicited packages). Protect yourself by only paying within the platform, verifying seller legitimacy, and never sharing account details via email. Report suspicious activity directly to reportascam@amazon.com.

Common Scams

  • Phishing Emails/SMS: Scammers send fake messages claiming a "payment failure" or a "Prime membership issue" to trick you into clicking links and entering banking/login details.
  • Third-Party Seller Fraud: Extremely low prices for high-value items (like electronics) listing on Amazon.de, often with a note to contact the seller directly before buying.
  • Gift Card Scams: Scammers demand payment via Amazon.de gift cards for products or services.
  • Brushing/Unsolicited Packages: You receive random, low-value items you didn't order. This indicates scammers may have your name/address to create fake reviews.
  • Fake Support: Impersonating Amazon customer service to gain remote access to computers or sensitive information.

Protect Yourself

  • Check the Sender: Real Amazon emails come from addresses ending in "@amazon.de" or "@amazon.com" (e.g., shipment-tracking@amazon.de).
  • Check Your Account Directly: Never click links in unexpected emails. Instead, go to Amazon.de and check your messages in the "Message Center".
  • Verify Sellers: Check seller feedback and avoid offers that request direct contact before purchasing.
  • Never Pay Outside Amazon: Only make payments on the official website or app.

If You've Been Scammed

  • Report it to Amazon: Forward phishing emails to reportascam@amazon.com.
  • Change Passwords: Immediately update your Amazon account password and any shared passwords.
  • Contact Your Bank: If you shared payment information, contact your bank to freeze your card.
  • File a Report: If you have lost money, consider filing a report with local law enforcement.
waiting