Amazon.de Scam Texts and Emails

Common Scams

• Phishing Emails/SMS: Scammers send fake messages claiming a "payment failure" or a "Prime membership issue" to trick you into clicking links and entering banking/login details.
• Third-Party Seller Fraud: Extremely low prices for high-value items (like electronics) listing on Amazon.de, often with a note to contact the seller directly before buying.
• Gift Card Scams: Scammers demand payment via Amazon.de gift cards for products or services.
• Brushing/Unsolicited Packages: You receive random, low-value items you didn't order. This indicates scammers may have your name/address to create fake reviews.
• Fake Support: Impersonating Amazon customer service to gain remote access to computers or sensitive information.

Protect Yourself

• Check the Sender: Real Amazon emails come from addresses ending in "@amazon.de" or "@amazon.com" (e.g., shipment-tracking@amazon.de).
• Check Your Account Directly: Never click links in unexpected emails. Instead, go to Amazon.de and check your messages in the "Message Center".
• Verify Sellers: Check seller feedback and avoid offers that request direct contact before purchasing.
• Never Pay Outside Amazon: Only make payments on the official website or app.

If You've Been Scammed

• Report it to Amazon: Forward phishing emails to reportascam@amazon.com.
• Change Passwords: Immediately update your Amazon account password and any shared passwords.
• Contact Your Bank: If you shared payment information, contact your bank to freeze your card.
• File a Report: If you have lost money, consider filing a report with local law enforcement.