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Beware of "Netflix Problem with Your Membership" Phishing Email Scam

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Beware of "Netflix Problem with Your Membership" Phishing Email Scam

The email message below, which claims that Netflix failed to validate the recipients’ payment information and will suspend their accounts, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.

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The NetFlix Phishing Email Message

From: contact.hmrc.gov. uk@multitelsrl .it
Subject: Problem with your membership

We recently failed to validate your payment information, we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

Please download the attached form and follow the instruction on your screen.

Failure to complete the validation process will result in a suspension of your netflix membership.

We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

The process will only take a couple of minutes and will allow us to maintain our high standard of account security.

Netflix Support Team

This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted.

Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals, before the credit cards are used fraudulently.

In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts, or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions and Reviews
(Total: 7)

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  • Posted: Mar 1, 2017 at 6:13 AM by info

    Here is another scam:

    "Re: Update Your account information !!
    NETFLIX

    We recently failed to validate your payment information, we hold on record for your account,
    Therefore we need to ask you to complete a brief validation process in order to verify your 
    biliing and payment details.

    Click here To verify your account 
    Failure to complete the validation process will result in a suspension of your netflix membership
    Netflix Support team"

    delete


  • Posted: Feb 8, 2017 at 9:50 PM by info

    Here is another scam:

    "Update your payment information !

    Hi,

    We face some difficulties with the current billing information of your own. We will try again, but please at the same time you update your payment details.
    Update Account now

    Do you need Help? We are here to help you, when needed by.
    –Your friends at Netflix"

    delete


  • Posted: Feb 6, 2017 at 10:48 AM by info

    Here is another scam:

    "From: Net-flix telstraemailbill_noreply6@online.telstra.com
    Sent: Monday, 30 January 2017 2:03 AM
    Subject: Brief Validation Process !

    Netflix
    New Update Billing
    Dear Member,
    We recently failed to validate your information, we hold on record for your account, we need to ask to complete a brief validation process in order to verify details .
    Once that information has been updated, you can continue enjoying netflix, please visit Your Account.
    -The Netflix Team."

    delete


  • Posted: Sep 9, 2016 at 11:34 AM by info

    Received via email:

    "I received this today and clicked on ‘update account details’. It went straight to my Netflix account which I was already logged into. I didn’t fill in any forms but wondered if by going going straight to my open account they could take details.
    Thanks

    Andrea"

    delete


    • Posted: Sep 9, 2016 at 11:36 AM by info

      By going to the fake website, the scammer cannot steal your account information. You will have to attempt to sign-in first.

      The link in the phishing email message to goes the following fake Netflix website (do to visit the website):
      www.netflix.netfx-update.com

      Now, I find it strange that you were taken to the same website and you were already signed in. It means that you may have already signed into the fake website and stand the risk of your Netflix account be hijacked and used fraudulently by cybercriminals. Therefore, we recommend that you change your NetFlix password immediately.

      delete


  • Posted: Sep 9, 2016 at 11:28 AM by info

    The links in the fake emails go to the following fake/phishing Netflix website that online users should not visit:
    "www.netflix.netfx-update.com"

    delete


  • Posted: Sep 9, 2016 at 11:26 AM by info

    Another scam:

    "From: Netflix [mailto:Netflix@mecelec.ca]
    Sent: 09 September 2016 17:05
    Subject: Your membership has been canceled

    We recently failed to validate your information, we hold on record for your account,we need to ask you to complete a brief validation process in order to verify your details.

    Once that information has been updated, you can continue enjoying Netflix. Please click the button below to get started.

    –Your friends at Netflix

    Update Account Details"

    delete


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