Is 877.285.1205 a Legit ATT Telephone Number?

  • Comments 3
  • OTA 2,716
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  • Date published Jul 6, 2019 2019-07-06T09:56:11-05:00
  • Article update date Jul 6, 2019 2019-07-06T10:03:45-05:00
Is 877.285.1205 a Legit ATT Telephone Number?

Over the past few weeks, I have received emails from an att-mail.com email address like the one below claiming I should call 877-285-1205. I want to know if the telephone number is owned by AT&T.

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The Email I Received from att-mail.com

From: AT&T Online Services <update@emaildl.att-mail.com>

Date: Sat, Jul 6, 2019 at 8:31 AM

Subject: AT&T Profile update

myAT&T

Your online profile has been updated

Hi Cliente,

Looks like you updated the contact email associated with your AT&T user ID

Online Security Questions & Answers Changed

We're serious about your security. So if you didn't make any changes to your account and think you got this message by mistake, call us at 877.285.1205.

Thanks for choosing us,

AT&T

I'm not sure if the telephone number is legit or not because I cannot find it on AT&T's website. But, if you have doubts about an email message which appears to have been sent from AT&T, give them a call at 1.888.855.2338. The telephone number above was taken from AT&T's website at: https://tech360.att.com/att/contact-us/

Also, the att-mail.com domain, which the emails came from, is owned by AT&T, but it doesn't necessarily means the emails you were sent came from AT&T. Remember, email messages can be spoofed. Spoofed emails can be sent by cybercriminals from their email addresses and then be made to appear as if they came from AT&T email addresses when the recipients receive them.

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Comments 3

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Nov 15, 2019 at 9:19 AM by an anonymous user from: San Juan, Puerto Rico, Puerto Rico

My wife fell in the scam and they got 2 iPhone from a BestBuy from New Jersey. I don't understand why Att do nothing about them because for sure, they have been recorded in the store cameras and they are using the same phone number since March 2019.

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0
Oct 30, 2019 at 6:22 PM by an anonymous user from: Atlanta, Georgia, United States

Yeah, these guys are scammers - their phone number sounds legit, but their email is what's suspect. AT&T would use att.com/att.net if it was legit.

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0
Aug 12, 2019 at 3:43 PM by an anonymous user from: Green Bay, Wisconsin, United States

I called AT&T and this is not a legitimate phone number for them. This email was received after a suspicious phone call from MY OWN NUMBER with a supposed AT&T fraud representative on the other end. As soon as he asked me to repeat the text message he was sending me; I felt uncomfortable. He said my account had been hacked and someone was buying two new iPhone XR phones on my account. SCAM SCAM SCAM

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Is 877.285.1205 a Legit ATT Telephone Number?