It is recommended that Amazon customers go directly to www.amazon.com and sign into their accounts from there, instead of clicking on a link in an e-mail message.
The "Amazon Payment Refund Order" Phishing Scam
From: service <firstname.lastname@example.org>
Sent: July 6, 2019 11:02 AM
Subject: Payment Refund Order #D01-9294635-404748
Payment Refund Order #D01-9294635-404748
We double charged your card for your last order, A refund process was lnitiated but could not be completed due to errors in your lnformation
What does this mean for you?
You are required to provide us a valid billing address and phone number.
Click Here to Update Your Address
After your information has been validated you should get your refund within 3 business days.
The links in the email message go to a fake Amazon web page. The website that is hosting the fake Amazon page that appears to be a legitimate website, but has been compromised by hackers, who have put the bogus Amazon web page on it.
Remember, never click on a link in an email message to sign-in or log into your Amazon account, and always look at your web browser's address bar to ensure that you are on Amazon's website and not some other fake or phishing website.
If you have already submitted your information on the fake Amazon web page, please change your Amazon password immediately, because, with your Amazon's username and password, the scammers will hijack your account.