Is Tulotel Store a Scam? Review of the Online Shop

Tulotel Store located at is an untrustworthy online shop claiming to sell dumbells and other fitness equipment. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

Is Tulotel Store a Scam? Review of the Online Shop

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Tulotel Store at


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Comments (Total: 6)

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  • September 25, 2020 at 3:12 AM by an anonymous user from: Redondo Beach, California, United States

    I also ordered bow flex selected 552. Never delivered. They stole my money, sent useless UPS tracking numbers, were totally unresponsive.

    STAY AWAY FROM TULOTEL. They are liars, frauds and dishonest.

  • September 17, 2020 at 12:11 PM by an anonymous user from: Herndon, Virginia, United States

    I ordered Boxflex dumbbells in July. Tulotel charged me and never shipped. They were unresponsive to my emails and now when going to their site, it's no longer working. Total scam!

  • August 28, 2020 at 11:21 AM by an anonymous user from: Upton, Massachusetts, United States

    I also ordered a set of adjustable dumbbells from them. Similar experience to the other users initially, though eventually, after much back and forth with "Rex," I actually received the weights.

    Early experience was similar to others - ordered the product, they charged my card immediately, then heard nothing, after awhile received a tracking number for something being shipped to the wrong part of the country. Rex says it's a "shipping company error."

    Weeks go by, receive another tracking number, this one just never moves. I email them asking WTF, Rex again says "shipping company error." I email them again, say I want my product, a refund, or I'm doing a credit card chargeback. This gets movement.

    Within a couple of days I receive three new tracking numbers directly from Rex. About a week later I actually get the weights.

    To be clear, these are absolutely knockoffs and not the pictured product, but for me, it's close enough that I'm going to keep them.

    They're styled to look like the BowFlex weights, but there's no product logos on them. The overall weight of the product is within a LB of what it's supposed to be, so overall good, but the numbers on the dials refer to the weight on each side instead of the total, so you have to multiply the dial indicator x2 to know what you're lifting.

    And even though each weight overall is about 52 lbs, the numbers on the dials only go up to 24 x 2 = 48 LBs (lol).

    The weight selector mechanisms look solid enough and similar to the Bowflex product, but I'm definitely going to be extra careful with these.

    Definitely not the most reputable outfit, but if you're desperate enough and willing to keep hounding them...

  • August 20, 2020 at 9:34 AM by an anonymous user from: Irvine, California, United States

    I ordered $399 pair of Boxflex dumbbells in June 2020 only to be given the run around. The tracking number took more than a month to be generated. Product shipped from Carson, CA to New Jersey. Product was supposed to be delivered to my address in Southern California. The email contact who works for Tulotel, Rex Benedict, was responding to my emails but has since stopped. I received another USPS tracking update but it’s been in limbo. Still no response from Rex after 3 more emails. Their FB page has also been deleted. Other customers were having similar issues and expressed on their FB page. People ordered, got the runaround, and received no product. Sounds like a scam site to me.

  • August 20, 2020 at 8:33 AM by an anonymous user from: North Hills, California, United States

    Definite scam. They send you a tracking number that comes from different sources such as UPS and then USPS. This is only after they tell you shipment will take 6-8 weeks. In that time, you watch a shipment go to a completely different location than your address.

    Their communication is spotty and they’re rude- but of course they are: it’s a scam site.

    Contact your credit card company for sure. I did. And they refunded my money and opened a case against them.

    Do. Not. Use. The. Site.

  • August 19, 2020 at 11:35 PM by an anonymous user from: San Jose, California, United States

    Total scam website. No address on their website, just showed up 3-4 months ago. I ordered from them back in May and was given the run around before my “package” was shipped to AZ. The shipment weight was all off and Tulotel was unresponsive of course. Their CEO and “customer success rep” Rex Benedict was found online and is located in Mumbai, India. You’ve been warned..

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Is Tulotel Store a Scam? Review of the Online Shop