Is Duvely a Scam? Review of the Online Store

Question

Answer 1 · March 3, 2021 at 8:15 AM

Ordered an item back in January for over $30. Have not rec'd it. Contacted them complaining and they said they sent out another one. Still no item. The tracking number they provide never gives any updates and is useless. Requested a refund and didn't get that either. Contacted the BBB today. This company is a scam!

Answer 2 · December 22, 2020 at 4:09 PM

I ordered a bracelet on December 8th. It’s now December 22. They emailed me and said it was shipped. Can’t track anything and I have not received it. They are awful. Customer service number is just recording. I will place a stop payment in this and get my money back. Don’t trust them. You will jot receive anything.

Answer 3 · November 27, 2020 at 2:20 PM

I bought 2 of the son bracelets and 1 grandson bracelet. They are very cheaply made and definitely will not fit an adult. The ad looked like they were really nice. All of the writing on the poem was on an 1/3 inch high piece of metal. You need a magnifying glass to read it. Do not buy from them. These were for Christmas gifts. I am on S.S. So do not have the funds to get something else.

Answer 4 · November 24, 2020 at 6:48 PM

November 24, 2020 at 6:48 PM by an anonymous user from: Oak Park, Illinois, United States

Cheap. Not worth what spend.

remove

Answer 5 · October 18, 2020 at 10:03 AM

I’m Regretting not researching this company before ordering from them. I ordered what was advertise as a life Like foam latex Alien mask, for Halloween. The product I received was cheap plastic mask that smells like someone just Got done spray painting it. False advertising and way overpriced spray painted plastic garbage. Very disappointed.

Answer 6 · October 26, 2020 at 3:22 PM

Just today, 26 Oct 2020, did I receive a mask from Duvely and it is complete falsehood as to what was advertised and worn by the person modeling the masks online. Completely fraudulent.

Answer 7 · October 16, 2020 at 7:00 PM

I place my order back in March I think, it been so long I don’t remember. I receive an email saying it’s on its way just today 10/15 but when I tried to track it can't be tracked. Please don't throw your money alway on this company

Answer 8 · October 26, 2020 at 9:40 PM

Mine arrived but wasn't what they were advertising. Cheap Wal-Mart masks not what they are selling.

Answer 9 · September 16, 2020 at 11:36 AM

I haven't received my order yet and don't understand why I can't track it after 11 days of waiting

yours truly

Answer 10 · August 24, 2020 at 3:27 PM

I have brought bracelets from this. Great quality and they arrived in a great amount of time. I am satisfied.

Answer 11 · August 24, 2020 at 3:59 PM

I have previously Ordered 2black Bracelets and they did come at in at decent lengt of time.

On August 8 or 9,I ordered 2more,in green, but they have not arrived yet. I wonder why! Could not track!

Answer 12 · August 14, 2020 at 3:38 PM

Duvely is a legit website. I bought a bracelet from them and It is very beautiful

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