Is MakeMeSurprise a Scam Store? Review of makemesurprise.com

I got a so-called blanket with my grandson's face as Spiderman from MakeMeSurprise at www.makemesurprise.com. The picture is nice but not for $73.90 I have toilet paper thicker than this blanket. It came vacuum sealed in a BALL with the card and gift bag all wrapped up like a Tootsie-Pop. This is the worst purchase for the money. Also, I have friends who have not received their orders. They have not received a tracking number. They have no idea where their orders are and are worried they will not receive them for Christmas, although they ordered in early November. And, when they attempt to contact MakeMeSurprise, they get a generic email response that offers no help.