Online Threat Alerts (OTA) - Alerting you to scams and frauds.

888-551-2231 Tax Resolution Service Office Scam

Scammers are contacting potential victims, asking them to call them at 888-551-2231. The scammers claim they are from the Tax Resolution Service Office, providing tax relief. But, no legit entity calls you about your taxes. The IRS will not call, they mail letters.

A Tax Scam Telephone Call

This is …. calling from the escalated case review unit at the Tax Resolution Service Office. I'm following up because your file still shows unresolved flagged issues that could lead to penalties or immediate collection escalation if left open the current release period is active but it is approaching its final phase recent outcome so many individuals qualifying for meeting full balance reductions or full resolution after a brief review delaying further could limit or remove these options please call me back today at…

Warning Signs of a Scam

  • Immediate Threats: Scammers threaten to send police or revoke licenses immediately.
  • Unusual Payment Methods: Demanding payment via prepaid debit cards, gift cards, or wire transfers.
  • Too Good to Be True: Promising to eliminate debt or settle for pennies on the dollar without reviewing your case.
  • No Prior Contact: Legitimate IRS issues are almost always handled first through official mail.

Protect Yourself

  • Verify Legitimacy: If you owe taxes, the IRS uses specific private collection agencies, but only after sending a formal letter. View the IRS private debt collection page to verify authorized agencies.
  • Do Not Give Info: Never provide personal, financial, or tax information to unexpected callers.
  • Report Scams: Report these calls to the Treasury Inspector General for Tax Administration (TIGTA) or the Federal Trade Commission (FTC).

If you truly owe taxes, contact the IRS directly via IRS.gov or by calling 800-829-1040.

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