DPD Delivery Scam Texts and Emails

Indicators of a Scam

• Suspicious Sender Address: Emails not ending in official ...dpd.com or regional equivalents (e.g., @dpd.nl, @dpd.fr).
• Urgent Payment Requests: Demanding payment for "shipping fees," "customs," or "rescheduling" by credit card or prepaid vouchers.
• Suspicious Links: URLs that do not point to the official dpd.com site.
• Poor Grammar/Language: Phishing messages often contain typos or odd language.

Protect Yourself

• Do Not Click: Avoid clicking links in texts or emails regarding unexpected or scheduled deliveries.
• Verify Independently: If you are expecting a parcel, go directly to the official DPD website and enter your tracking number there rather than clicking the link in the message.
• Check Sender Info: DPD will not use gmail, hotmail, or other public email domains.
• Do Not Pay Fees: DPD does not request additional payment to release a parcel.

If You've Been Targeted

• Report Suspicious Messages: Forward scam texts to 7726 (a free service in the UK and other regions).
• Contact Your Bank: If you entered credit card details, inform your bank immediately.
• Contact DPD Directly: Use the official DPD website to report the fraud.