Phishing Scam - "American Express Card Account Security Upgrade"

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Apr 9, 2016 2016-04-09T11:01:06-05:00
Apr 9, 2016 2016-04-09T11:04:59-05:00

Online Threat Alerts (OTA)

Phishing Scam - American Express Card Account Security Upgrade

The email message with the subject: "American Express Card Account Security Upgrade," which claims the recipients' American Express accounts have been suspended and need to be restored, is a phishing scam sent by cybercriminals. Therefore, recipients of the fake email message are asked to delete it and not follow the instructions in it.

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American Express card holders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there, and if there is something wrong with their accounts, it will be displayed to them.

The Phishing American Express Email Message

From: American Express <verakennedy@mtb.com>
Subject: American Express Card Account Security Upgrade

Log in to view your account balance

American Express logo

Hello,

Account Ending:

xxxxx

American Express Card

View Account

Make a Payment

Manage Alerts Preferences

Merchant Credit Received

Security Upgrade

Restore Account

The following security upgrade has occurred to your American Express ® Card account.

Notification Date:
Saturday, March 19, 2016

Account Status:
Suspended

To Resolve Issue:

Take Restore Step Above

Thank you for your Card Membership.

American Express Customer Care
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Comments, Answers, Reviews or Questions

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Comments 2

Apr 6, 2017 at 3:50 PM by an anonymous user from: Herndon, Virginia, United States

Received this message:
- message -
"From: American Express
To: Recipients
Sent: Thu, Apr 6, 2017, 1:55 pm
Subject: Important Account Notice
Dear Customer,
In an effort to safeguard your information, American Express helps to actively protect and monitor your account in multiple ways. Our monitoring systems detect signs that your Card or your identity may have been compromised. We are constantly developing new security features so that you can be a member of a more secure world.
Here’s what you need to do:
For immediate and continuous access to restore your account now follow https://www.americanexpress.com/us/content/protection -center/ and follow the prompted instructions, once completed American Express will be responsible for any unauthorized use of your account now or in the future. We value our relationship with you and thank you for choosing American Express.
Sincerely,
American Express"

Feb 25, 2017 at 10:53 AM by an anonymous user from: Pittsburgh, Pennsylvania, United States

I just received this notice and I do not have an account with them... This is also the 4th kind of spam email I have gotten from American express in the last year!

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