Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Privacy Solutions ID a Scam or is it Legitimate?

"Privacy Solutions ID" is generally a legitimate identity protection service often provided for free by companies that have suffered a data breach. It is typically managed by Epiq (a legal services firm) or IDX.

However, because these services require your Social Security Number (SSN) to function, scammers often impersonate them to steal the very data you’re trying to protect.

Is Your Letter Legit?

  • Official Origins: Legitimate letters are often triggered by specific breaches, such as those involving Conduent, Marquis Software Solutions, or TKC Holdings.
  • Verified Enrollment Site: Check the URL in your letter. Common legitimate sites include privacysolutionsid.com or those hosted by IDX.
  • Reporting Bodies: You can verify the legitimacy of a breach notice by checking your state's Attorney General website (e.g., Maine.gov or NH.gov), which lists official notifications.

Red Flags

  • Mismatched URLs: Be wary of variations like privacysolutionsaid.com (note the extra "a") or other slight misspellings.
  • Urgent Demands for Payment: These services are almost always free for the first 12–24 months following a breach. If they ask for payment upfront, it's a scam.
  • Suspicious Phone Numbers: If the number doesn't match official records, do not call it. Verified support for these services often uses numbers like 866-675-2006 or 877-332-1658.

Recommended Steps

If you are uncomfortable sharing your SSN with these services, you can protect yourself for free without them:

  1. Freeze Your Credit: This is the most effective way to prevent new accounts from being opened in your name. You must do this individually with Equifax, Experian, and TransUnion.
  2. Monitor Your Reports: Use AnnualCreditReport.com to get your free legal credit report once a year (or more frequently during a breach).
  3. Report Suspicious Activity: If you suspect you've been targeted by a fake breach remedy scam, report it at ReportFraud.ftc.gov or IdentityTheft.gov.
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