Netflix "Problem with Your Membership" Phishing Scam

Netflix Problem with Your Membership Phishing Scam

The email message below, which claims that Netflix is having trouble authorising the recipients' credit cards, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.

The NetFlix Phishing Email Message

From: lnc Netflix
Date: August 20, 2016 at 1:15:07 AM EDT
Subject: #CASE (765-987-543)

Please Update Your Payment Method

Hello,

Sorry for the interruption, but we are having trouble authorising your Credit Card. Please visit www.netflix.com/youraccountpayment to enter your payment information again or to use a different payment method. When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company.

If you have any questions, we are happy to help. Simply call us at any time on 0800 096 6380.

-The Netflix Team

Questions? Call 0800 096 6380

Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals, before the credit cards are used fraudulently.

In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts, or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 5)

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  • May 14, 2020 at 4:59 AM by an anonymous user from: Bristol, England, United Kingdom

    HI, I just received this suspicious mail saying it was from Netflix. The email sender was Esafety <info@esafety-rules.online>

    "HI Dear Customer,

    We weren’t able to complete your last payment for your Netflix membership. We’ll try charging you again over the next couple of days, but if we aren’t able to complete a payment soon, you’ll lose access to Netflix.

    Update payment method now

    Need help? Contact support or visit our Help Center. Please do not reply to this email.

    View or make changes to your Netflix Red membership at any time. You'll need a supported device and an Internet connection to stream videos or to save videos to watch offline."

    • May 14, 2020 at 7:48 AM by info

      The email is a fake.

  • November 29, 2019 at 8:06 PM by an anonymous user from: Nanning, Guangxi, China

    Hi,I'm not your user.But I got 2 Email from you tell me pay. Something wrong? - 1), This message is from a trusted sender.

    We marked it in spam section by fault, it will appear in your inbox folder moments later.

    Image

    Please Update Your Payment Method

    Dear Valued Netflix User

    Sorry for the interruption, but we are having trouble authorizing your Payment Method.

    Please visit the account payment page at

    https://www.netflix.com/ YourAccountPayment to enter your payment information again or to use a different payment method.

    When you have finished, we will try to verify your account again.

    If it still does not work, you will want to contact your credit card company.

    To protect the information of our customers, our system has temporarily placed restrictions on your account until your information has been validated against our system.

    You can validate your information by either clicking on the link above or below, this will only take a few minutes and your account functions will be fully restored.

    If you have any questions, we are happy to help. Simply call us at 1-800-917-8123.

    -The Netflix Team

    LOGIN

    2), On Saturday, November 23, 2019, 5:20:49 AM GMT 8, verify@trustatsdata.com <verify@trustatsdata.com> wrote:

    Maybe some one use my name to be your user? My name is Hong Zhao. My Email: Helenzhaohong@yahoo.com Pleas check it, and tell me what happen. Thanks.Good day.

  • September 24, 2019 at 10:27 PM by an anonymous user from: London, England, United Kingdom

    Phishing email claiming to be Netflix.

    Says your "account is on hold" and "visit the account payment page" which links to: hxxps://lnkd.in/gAewnk8?is=798584/

    Sender's email: news1@mijrankovanetra.com

    Phone: 0800 096 8879

    Do NOT reply or click links. It's a scam.

  • February 8, 2019 at 9:50 AM by an anonymous user from: Huddersfield, England, United Kingdom

    Phone number also used for 'PayPal account closing' scam

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Netflix "Problem with Your Membership" Phishing Scam