The email message below, which claims that Netflix is having trouble authorising the recipients' credit cards, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.
The NetFlix Phishing Email Message
From: lnc Netflix
Date: August 20, 2016 at 1:15:07 AM EDT
Subject: #CASE (765-987-543)
Please Update Your Payment Method
Hello,
Sorry for the interruption, but we are having trouble authorising your Credit Card. Please visit www.netflix.com/youraccountpayment to enter your payment information again or to use a different payment method. When you have finished, we will try to verify your account again. If it still does not work, you will want to contact your credit card company.
If you have any questions, we are happy to help. Simply call us at any time on 0800 096 6380.
-The Netflix Team
Questions? Call 0800 096 6380
Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals, before the credit cards are used fraudulently.
In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts, or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.