Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Metro Bank's customers who have received email alerts like the one below are asked not to follow the instructions in them. This is because the link in the email alerts will only take the recipients who have clicked on it, to a phishing website, looking like Metro Bank’s website, where they will be asked to sign-in with their account credentials. But, once the potential victims attempt to sign into the fake website, their credentials will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts. Once the cybercriminals have access to their potential victims' accounts, they will steal their money and use their accounts fraudulently.
From: Metro Bank <Helpfulbanking@metrobank.plc.uk>Sent: 01 October 2017 02:38:10To: RecipientsSubject: Metro Bank AlertAn immediate verification of your account is necessary as our system could not automatically update your account.If you have completed this request, you're all set no further action is required from youIf not, a manual update by you is hereby urgently required to keep your account active.Follow our website below to continue.Copyright 2017 Metro Bank. All rights reserved
From: Metro Bank <Helpfulbanking@metrobank.plc.uk>
Sent: 01 October 2017 02:38:10
To: Recipients
Subject: Metro Bank Alert
An immediate verification of your account is necessary as our system could not automatically update your account.
If you have completed this request, you're all set no further action is required from you
If not, a manual update by you is hereby urgently required to keep your account active.
Follow our website below to continue.
Copyright 2017 Metro Bank. All rights reserved
It is important for Metro Bank's customers to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to www.metrobankonline.co.uk in their web browsers or search for "Metro Bank" using a popular search engine. If there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.
Recipients of phishing Metro Bank emails like the one above, who have clicked on the link in them and have attempted to sign into the phishing website they were taken to with their accounts’ credentials, should change their passwords and contact Metro Bank immediately.
6
I got a text too. Similar issue as I don’t have metro bank account. The text was annoymous also (unable to see what number it came from)... which is another clue
I received a text message, I knew it was a scam as I do not have a metro bank accountMessage:"Our security team have tried to contact you regarding your online account. log in vI thew secure link hxxp://103.208.86.96/personal to avoid suspension"2nd clue was http not https and what bank uses an IP address as a URL..
Here is another scam: "From: "Metro Bank" Date: 4 August 2017 at 14:53:10 BST Subject: About Your Metro Bank Current Account An immediate verification of your account is necessary as our system could not automatically update your account. (Reference Number: METRO-2017-0727-448807) We apologise for any inconvenience this may cause. Please follow our secure upgrade links below to proceed. metrobankonline.co.uk Yours sincerely,"
This is so obviously a scam:"bdocallcenter@bdo.com.ph63 2 840 7000Fraudulent activity was detected from your credit card. Please verify your informationsMetrobank Customer Assistant Dear Metrobank Card Holder,As part of enhancing our internal security mechanisms, we are requiring you to please verify your personal information in our records. We are conducting our credit and debit card security measurers for our account owners due to fraud emails and unauthorized transaction reports. This is to ensure that have the latest info on our records to prevent anomalies.We do this to keep you more safe. In order to verify and secure you credit/debir card usage please verify your main credit or debit card from the link given below. Your account will be remain restricted until the verification is complete. This verification will only take 1 or 2 business days and we will send an email regarding to your issue. Thank you. Complete Verification"
Here is anohter scam: "From: "Metro Bank" Date: December 22, 2017 at 1:32:43 AM PST Subject: Metro Online Notification You have 2 Important Schedule message on your Metro account. Log On Here to View METRO BANK."
Here is another scam: "From: "Metro Bank Online" Date: 21 October 2017 at 16:38:12 BST Subject: Online Banking review - Metro Bank. Please Note:- This message is important and needs your immediate attention regarding your recent transactions. We've attached some important documents to this email Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. For further information visit www.fscs.org.uk."
