Beware of Surprise Shopping at surprise.shopping - it is an Untrustworthy eCommerce Store

Posted: Sep 8, 2018 at 2:15 PM by an anonymous user from or near: Vincennes, Indiana, United States

This guy uses PayPal with the name of Ivory Tower Tech Co., LTD, so all be ware.

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Posted: Sep 8, 2018 at 2:19 AM by an anonymous user from or near: Perth, Western Australia, Australia

Paid for and electric surfboard $199USD and received a toy bodyboard worth maybe $10

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Posted: Sep 7, 2018 at 1:18 PM by an anonymous user from or near: Madrid, Spain

After waiting more than a month for the order. What arrived had nothing to do with what they announced.
I paid € 150 for an automatic laser engraver for blutooth and I received a € 5 manual toy. :(

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Posted: Sep 4, 2018 at 9:46 AM by an anonymous user from or near: Albany, Oregon, United States

I have been waiting a month for the product and tried to go to the website to check on its status and could not access the website. Received a "403 Forbidden" code. Lesson learned.

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Posted: Sep 2, 2018 at 4:41 PM by an anonymous user from or near: The Bronx, New York, United States

Surprise shopping.....They got me. The minute I confirmed the purchase I got an uneasy feeling.

I went to immediately cancel the order.... I could not. I emailed them twice to cancel and no response. I called the number on the order form and the line was disconnected. I got the item and it was a piece of crap diamond tip engraver....not the cubiio laser engraver that was promised! SCAM SCAM SCAM!

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Posted: Aug 31, 2018 at 5:20 AM by an anonymous user from or near: Herne, North Rhine-Westphalia, Germany

underground - ABZOCKE !!! Engraving device via USB, portable, ordered and get a cheap handset completely overpriced - I get that in the hardware store around the corner for less than 10 ¬ I can only expressly warn against this provider due to my own experience!

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Posted: Aug 30, 2018 at 4:36 AM by an anonymous user from or near: Liège, Wallonia, Belgium

Scam, I order an electronic machine at 150 € and I receive a small battery manual gadget worth 5 to 10 € Payment made by PayPal, complaint filed.

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Posted: Aug 29, 2018 at 6:59 PM by an anonymous user from or near: Washington, District of Columbia, United States

Ordered a laser engraver for $199 got a $10 pencil engraver. Total fraud. Email response is in chinese.

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Posted: Aug 24, 2018 at 7:17 AM by an anonymous user from or near: Budapest, Hungary

I ordered an electric surf, paid 200 USD, received a 10USD worth bodyboard. Paid by Paypal.

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Posted: Aug 16, 2018 at 8:55 AM by an anonymous user from or near: Saint-Eustache, Quebec, Canada

I ordered a product from this company and received something that resembles what I had ordered and paid for but more of a child type product. Tried to reach customer service to no avail, it's a total scam.

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Posted: Aug 10, 2018 at 5:30 PM by an anonymous user from or near: Grimsby, Ontario, Canada

This is a summary of a transaction I completed but the issue is despite 2 emails asking for a status/update/query as to my items imposition/whereabouts I have heard nothing. No contact whatsoever. The money was taken!

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Posted: Aug 9, 2018 at 9:44 AM by an anonymous user from or near: Chicago, Illinois, United States

The product I purchased, A Drone, was nothing like what the photograph depicted in the ad, additionally my order was doubled without my request, and when I tried to contact the seller to correct this "over site" no response or acknowledgement was given.

So I am stuck with an extra drone that I really didn't order and am dealing with a customer service dept that seems to be non-existent.

I wouldn't recommend having ANY contact with them until they become more sensitive to their customers needs and concerns and become a more reputable retailer.

Ed...

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Posted: Aug 3, 2018 at 6:14 AM by an anonymous user from or near: Stockholm, Sweden

Ordered lightsabers. Got three (ordered three). As above - completely fail. Super fraud. Will.

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Posted: Aug 2, 2018 at 7:39 PM by an anonymous user from or near: Melbourne, Victoria, Australia

Same as others. Noticed too late their contact number is 123456789. I ordered a light saber and received a laughable junk toy that didn't even have a slot to put batteries in... well there WAS a section to put batteries in but the metal bits inside were missing.

I have noticed however that after purchasing, even though my home number is private I have been bombarded with international wangirI fraud calls, both listed and private, super curious if others have also noticed this after the purchase. I have a feeling that this company sells our private information and that's the purpose of this website.

Paypal is super helpful, had no troubles with a refund.

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Posted: Jul 29, 2018 at 7:46 PM by an anonymous user from or near: Lakewood, Ohio, United States

I ordered 2 light sabers from the store. I received them today. both were different from item pictures. Both do not work.

I would estimate the value of the plastic toy they sent me to be less than 1 dollar each. It is real junk.

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Posted: Jul 27, 2018 at 2:35 AM by an anonymous user from or near: The Hague, South Holland, Netherlands

Ordered a "Collector-grade quality" lightsaber only to receive a $2 kids toy. Complete scam. Have raised a complaint through PayPal.

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Posted: Jul 16, 2018 at 5:50 AM by an anonymous user from or near: Durban, KwaZulu-Natal, South Africa

Also ordered teeth from them on May 15th, 2018. Nothing received yet. Order now outstanding for just over two months. Can't reached customer service through their website.

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Posted: Jul 12, 2018 at 12:27 PM by an anonymous user from or near: Chillicothe, Ohio, United States

Ordered teeth from them they sent the red gum ones. Not at all what they advertise. Sent email but no response.

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Posted: Jun 27, 2018 at 11:47 AM by an anonymous user from or near: Clarence Park, South Australia, Australia

this place is a scam, ordered the teeth product ages ago, never recieved the product, sent so many emails, apparently email address doesn't exist, I'm over them.!

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Posted: Jun 23, 2018 at 12:04 PM by an anonymous user from or near: Syracuse, New York, United States

I recently purchased a product via Facebook...I contacted the number on the product pamphlet...they told me they did not have any record of my order. I am trying to return the product. I went in person to my bank, only information that was available was the trace # and Suprise shopping..any suggestions on my next move...Thanks

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Posted: Jun 23, 2018 at 1:24 AM by an anonymous user from or near: Las Vegas, Nevada, United States

Same here - what a sham - my veneer has no white molding strip so how the hell is it suppose to stay on?! Crazy glue?! Wtf

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Posted: Jun 20, 2018 at 4:48 PM by an anonymous user from or near: Colonial Heights, Virginia, United States

Lost 39.99 for perfect smile received two top cheap veneers that look nothing like advertised. How do I get my money back

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Posted: Jun 17, 2018 at 5:18 PM by an anonymous user from or near: Mascouche, Quebec, Canada

same thing for me, I got scammed and lost my 19.95 delivery for perfect smile. I hope they will rot in hell...

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Posted: Jun 16, 2018 at 3:15 PM by an anonymous user from or near: Bastrop, Louisiana, United States

They cheated me out of my $40.00. Scam

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Posted: Jun 16, 2018 at 12:34 PM by an anonymous user from or near: Elyria, Ohio, United States

Ordered snap on smile 5/02 and website is no longer valid. Emailed as soon as I found they were in China and no reply to 12 emails.

Not sure my bank will reverse. China takes a month to deliver but the snap on teeth are guaranteed by the manufacturer. With no product yet, nothing I can do accept hope my money returns after a Dispute with bank.

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Posted: Jun 16, 2018 at 5:54 AM by an anonymous user from or near: Portland, Oregon, United States

I went to check on an order today, and found that the entire website is disappeared. Sent an email to the customer service address, but a lot really expecting a response. I'll file a charge back with my bank.

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Posted: Jun 15, 2018 at 3:15 PM by an anonymous user from or near: Buffalo, New York, United States

I purchased a upper snap on veneer teeth. They were supposed to cover your existing teeth. For $19.99 plus shipping. I received a totally different product; which is actually shown on the web page with a big red “X” through it.

As if to say, “this is not what you will receive!”. Scammers

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Posted: Jun 15, 2018 at 7:02 AM by an anonymous user from or near: Noarlunga, South Australia, Australia

Yeah I’ve had a Drone delivered and it wasn’t what I paid for . It was supposed to come equipped with a camera, and no camera . Now when I’ve tried to get answers from support there’s no reply.

I tried to go to the site and it came up that there’s an error connecting to them . No other site I’m having a problem with.

I guess I should be feeling lucky I received anything at all. I will be looking out for them & wont shop there again .

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Posted: Jun 14, 2018 at 6:48 PM by an anonymous user from or near: Hawley, Pennsylvania, United States

I also ordered those veneers and to date I have not received anything from them. Can no longer track them either because their site is now gone. I ordered by credit card, hopefully my card will be able to do something.

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Posted: Jun 13, 2018 at 8:25 PM by an anonymous user from or near: Quezon City, Metro Manila, Philippines

scammer.untrusthworthy. they just took my money..

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Posted: Jun 13, 2018 at 4:46 PM by an anonymous user from or near: Redford, Michigan, United States

They took my money and sent me something I totally did not order. It was supposed to be the Perfect Smile Teeth and I got nothing that looked like it.

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Posted: Jun 13, 2018 at 2:34 PM by an anonymous user from or near: Bastrop, Louisiana, United States

Me either. I’m calling my bank.

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Posted: Jun 13, 2018 at 1:48 PM by an anonymous user from or near: Middleboro, Massachusetts, United States

I ordered from them as well and never received product. I emailed them twice and never got an answer back. How do I get my debit card refunded thru my bank

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Posted: Jun 13, 2018 at 11:24 AM by an anonymous user

I ordered from them as well. Now the site has been taken completely offline and I can no longer track or view my order.

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Posted: Jun 12, 2018 at 7:37 PM by an anonymous user from or near: Hamilton, Waikato, New Zealand

surprise shopping have delivered me a lot of rubbish , teeth veneers that are completely not was advertised .
Just complete junk

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Posted: Jun 9, 2018 at 11:59 AM by an anonymous user from or near: Upper Darby, Pennsylvania, United States

Total scam. I got the product it came from China I even called the number on the pamphlet and they said they weren't the company that sent it totally a scam

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Posted: Jun 4, 2018 at 10:40 PM by an anonymous user from or near: Wichita, Kansas, United States

Have not received the product "perfect smile teeth" ordered on 5-21-18. Tracked the order and it was addressed to someone in Denver, CO and I live in Kansas. Cannot contact them through any information I can find.

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Posted: Jun 2, 2018 at 10:27 AM by an anonymous user from or near: Toronto, Ontario, Canada

I ordered their perfect smile teeth and when I received it, it's not what I expected from their facebook AD; it's not the actual product. It's really horrible because the product has the pink gums and it's not really usable; it's like a Halloween tooth!

They grabbed someone's footage to advertise like their own and they shipped a wrong product. TOTALLY SCAMMED!!! I'm so angry!

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Posted: May 28, 2018 at 7:22 AM by an anonymous user from or near: Pasig, National Capital Region, Philippines

Hi,

I have ordered and paid via credit card an item of the Perfect Smile teeth but until now it was not yet delivered.
It should be delivered 5-7 days but until now no item was delivered. Here's my order reference Order #89889.

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Posted: May 27, 2018 at 2:50 AM by an anonymous user from or near: Preston, Victoria, Australia

I made a purchase from Surprise Shopping 10 May over 2weeks ago and have not received it, should I start being concerned?

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Posted: May 20, 2018 at 7:51 PM by an anonymous user from or near: Peoria, Illinois, United States

My wife,was taken by an AD on face book

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Posted: May 14, 2018 at 6:05 PM by an anonymous user from or near: Seattle, Washington, United States

I ordered off a Facebook sponsored ad. I was sent the wrong item and nowhere near the item I wanted or the quantities I paid for. The site I was sent to display an American flag, but the package was shipped from China. The contact info. was to a site not available. I could buy their crappy stuff at the dollar store. They have a Facebook Shopify store. Total rip off!

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Posted: May 8, 2018 at 8:03 AM by an anonymous user from or near: Taigum, Queensland, Australia

They now feature on Twitter!

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Posted: May 7, 2018 at 3:48 PM by an anonymous user from or near: Fort Lauderdale, Florida, United States

How can I contact this website they took my $54.99 on 04/14 and up till now I get my order are can get in contact with them what can I do?

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Posted: Apr 14, 2018 at 2:43 PM by an anonymous user from or near: Columbia, South Carolina, United States

Will be going too my bank for refund. Crooked business

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Posted: Apr 10, 2018 at 7:58 PM by an anonymous user from or near: Edgware (Colindale), England, United Kingdom

can not get in touch with them for refund.

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