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Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop

Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop

See the reviews of "Zeelool" below or help us review the Chinese online prescription glasses and cheap eyeglasses frames store located at www.zeelool.com. Your review will help others when you share your experiences with them because sharing experiences builds trust and transparency. And, we believe that people's voices should be heard, which is why we have created this online review community.

Zeelool at www.zeelool.com

Zeelool  at www.zeelool.com

support@zeelool.com

complaint@zeelool.com

1-(888)-721-8019

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Comments 9

Oct 10, 2021 at 11:55 AM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
an anonymous user from: Victoria, Metchosin, British Columbia, Canada

Zeelool is by far the worst company I have ever ordered from. Very poor wuality frames and in 2 different orders, all prescriptions are wrong. Their customer service is even worse. Tickets outlinjng issues go unznswered and their phone number answers with an automated message that all cs reps are busy and then it hangs up. I have zero hope that I'll get any of my money back. Chalking this up to worst internet purchase ever due to not researching the company first. A tough lesson as I'm out over $200. DO NOT USE THIS COMPANY!!!

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Jun 13, 2021 at 7:13 AM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I purchased frames from here, but needed them with prescription...can I return them and let you all put the prescription in the frames?
How do I go by getting this done?

Delete

Mar 14, 2021 at 9:29 PM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
an anonymous user from: Loudoun, Ashburn, Virginia, United States

Zeelool: The absolute WORST ONLINE BUYING EXPERIENCE I’VE EVER HAD! They screwed up my glasses- I ordered reading glasses. They made them wrong, then tried to blame me for ordering wrong! I explained 5 times, and instead of allowing me to return the glasses for a refund, they just ignored everything I said and passed me to another rep. I wish zero stars was an option! 😆

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Oct 11, 2019 at 8:53 PM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
info

From: affiliate-zeelool.com
Dear Sir or Madam,

Good day!

Would you please help update Zeelool telephone number as 1 (302) 990-0619 on your site?

Thanks for your great assistance.

Have a great day!

Delete

Jan 20, 2019 at 5:53 PM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
an anonymous user from: Tukwila, Washington, United States

I got the gla**es I ordered but they were poorly made and the lenses were warped so I couldn't wear them. I returned them but they made me pay for shipping which was almost $18 because it was to China, and it's been almost a month and I've received no word on the refund.

I've talked to their "customer service" online twice, and the first time they said they would refund me in the next 24 hours, two days later when I sent another message they said there was an "internet bug" and that they would refund me as soon as possible.

I will probably never get my money back and I am annoyed. Don't waste your money on any of their products.

Delete

Mar 20, 2019 at 8:25 AM by
Review of Zeelool - a Prescription Glasses,Cheap Eyeglasses Frames Online Shop
an anonymous user from: Gatineau, Quebec, Canada

I am having similar issue- the prescription is wrong and they keep giving me the run around- by far the worst online eyewear shopping experience, this company should be shut down- or sell novelty costume items only. I know I will never see my $$$- buyer beware - Zeelool is trash!

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waiting

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