Is "VStroll" an Untrustworthy Online Store?

Posted: Jan 16, 2019 at 1:35 PM by an anonymous user from or near: Montreal, Quebec, Canada

Same situation here, no delivery, no phone call answer so this situation war reported to my credit card company as a fraud

First time I got caught in this sort of a situation, hope they are stopped for good

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Posted: Jan 16, 2019 at 1:13 PM by an anonymous user from or near: Victorville, California, United States

OMG we ordered to murphy bed and received a plastic 3 drawer box and until I read this we didn't know where it was from and are still waiting for our bed (which we won't get)

I'm out my $139.00 never had a problem with internet order before.

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Posted: Jan 15, 2019 at 7:46 AM by an anonymous user from or near: Peterborough, Ontario, Canada

After several weeks we received the same plastic 3 drawer box; we have already disputed the charges with our credit company.

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Posted: Jan 9, 2019 at 3:42 PM by an anonymous user from or near: Helena, Montana, United States

Same here. Waited several weeks to receive a plastic 3 drawer box, with a cracked lid, no less. I disputed the charges with my credit card company before I received the box. How can we stop others from making the same mistake?

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Posted: Jan 7, 2019 at 8:32 PM by an anonymous user from or near: Kings Mountain, North Carolina, United States

Same thing here, 2 drawer plastic containers 6x6. Instead of $139 Murphy bed. Why bother sending anything?

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Posted: Jan 7, 2019 at 1:01 PM by an anonymous user from or near: New Iberia, Louisiana, United States

I bought a bed from bistro, waited two weeks, went to customer service, got nothing, went back to customer service after another week, still nothing.

So, I called my credit card company and had them cancel the purchase, told him it was fried and referred him to this site and also referred him to the bistro site that showed the bed.

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Posted: Jan 3, 2019 at 8:47 PM by an anonymous user from or near: Sacramento, California, United States

Also ordered the bed and received a watch worth $5 instead

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Posted: Jan 2, 2019 at 7:13 PM by an anonymous user from or near: Atlanta, Georgia, United States

I ordered the Murphy Bed as well. I received a cheap plastic 3 drawer container in a 6 inch by 6 inch box. Phone number is bogus. No replies to email. $139 lesson learned.

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Posted: Jan 1, 2019 at 9:09 PM by an anonymous user from or near: Brisbane, Queensland, Australia

I ordered Murphy bed as well.
I received a three draw plastic desk draw.
They charged my card too.

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Posted: Jan 1, 2019 at 7:40 PM by an anonymous user from or near: Farrington, North Carolina, United States

l also ordered the murphy bed and never received product; card was billed for product, plus international transaction fee; never again will a pop up get me or my money!

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Posted: Jan 1, 2019 at 2:00 PM by an anonymous user from or near: Calgary, Alberta, Canada

how do I get my money back? I ordered the cabinet bed and got a cheap watch

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Posted: Dec 31, 2018 at 8:34 PM by an anonymous user from or near: River Falls, Wisconsin, United States

they are a scam, vstroll.

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Posted: Dec 28, 2018 at 1:02 AM by an anonymous user from or near: Phoenix, Arizona, United States

Ordered Murphy beds and received a cheap watch and can't get a hold of anyone. So mad, not sure what to do now. Can't believe the web site is still up. Just waiting to get another poor unsuspecting soul.

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Posted: Dec 26, 2018 at 12:38 PM by an anonymous user from or near: Washington D.C., District of Columbia, United States

I also ordered a Murphy bed. Got a little plastic container.

FAKE

DO NOT BUY FROM THEM!

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Posted: Dec 24, 2018 at 11:16 PM by an anonymous user from or near: Alpine, Texas, United States

Bought Murphy bed ; received a small (6”) broken plastic container. Reported to everyone who would listen . Credit card company came through with a credit.

Do Not Buy From VSTROLL

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Posted: Dec 23, 2018 at 1:32 PM by an anonymous user from or near: Toronto, Ontario, Canada

Ordered a murphy bed, got a cheap watch! Phone number has been disconnected. Can't get my money back. I feel foolish. I thought Facebook would have vetted their advertisers. Live and learn...

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Posted: Dec 20, 2018 at 10:36 PM by an anonymous user from or near: Buderim, Queensland, Australia

I'm another victim. Have lodged a dispute with CC company.

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Posted: Dec 20, 2018 at 6:05 PM by an anonymous user from or near: Edmonton, Alberta, Canada

I bought and paid for a cabinet Murphy bed and didn’t receive a confirmation email nor a confirmation shipment email. So I contacted them via email and received no response, so then I called them and the phone number is disconnected.

They have my contact information and my credit card number 😳. The website is a scam I knew this was too good to be true 🙄.

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Posted: Dec 19, 2018 at 4:26 PM by an anonymous user from or near: Boston, Massachusetts, United States

Bought and paid for the 139.00 bed, guess now I find out its a scam , not sure what the bank can do, but going to find out!

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Posted: Dec 19, 2018 at 2:27 PM by an anonymous user from or near: Newark, New Jersey, United States

I think I am having a panic attack! I purchased a touch top coffee table for 169.00 -- supposedly half price -- and while there is a website for Soleget (the name of the company selling the table)the telephone number is the same one you have listed for Vstroll!

Obviously, I too got scammed. I just hope my credit card company will be able to stop the payment to these frauds! I want to kick myself for being so stupid.

Monica

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Posted: Dec 18, 2018 at 10:40 PM by an anonymous user from or near: Toronto, Ontario, Canada

Has anyone that has placed an ordered from these guys, actually received it.

I am scammed out of 200.00 for the bed.

Suppose to be 139.00. Really p*ssed off.

I wanted it for a Christmas Gift. It was the Murphy bed.

It did sound to good to be true. We will be reporting this company.

Thank you everyone and sorry that you also got scammed.

Sue.

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Posted: Dec 18, 2018 at 4:40 PM by an anonymous user from or near: Toronto, Ontario, Canada

I'm sorry to say I was taken as well.

I received a response to my request to cancel my order but have not as yet received a credit to my credit card account.

I am remaining optimistic but I fear my money is gone.

A very tough lesson for a senior living on a pension.

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Posted: Dec 18, 2018 at 1:38 AM by an anonymous user from or near: Woolloongabba, Queensland, Australia

I live in Australia and have been taken also. Do hope there’s a big chance of getting my money refunded. I’m a very low income person so desperately need to get money refunded.
Where in Australia can this be reported please.

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Posted: Dec 17, 2018 at 5:00 PM by an anonymous user from or near: New York, United States

This is in fact fake. I have already filed a complaint but I recommend to everyone contacting the Better Business Bureau as well as the federal trade commission as I did we need to report this so that other people are protected. The emails I did receive from the company aren’t even written in proper English I finally did receive a receipt of my transaction however tracking information proves that the package does not exist.

In addition, I was charged twice although my bank did block the Second attempt. Best of luck to everyone.

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Posted: Dec 17, 2018 at 1:02 PM by an anonymous user from or near: Tacoma, Washington, United States

Update! Check your records! They scanned my card twice and I didn't catch it until I was reviewing my accounts! They may refund you once. But get you again if you aren't watchful.

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Posted: Dec 17, 2018 at 9:21 AM by an anonymous user from or near: Virginia Beach, Virginia, United States

I think I got taken too...

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Posted: Dec 16, 2018 at 7:05 PM by an anonymous user from or near: Sliders, Virginia, United States

I also, I believe, gotten bambooza....can you help me?

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Posted: Dec 15, 2018 at 2:59 PM by an anonymous user from or near: Hobart, Tasmania, Australia

Hi, we ordered 2 Murphy cabinet... and we can’t get in contact with them www.vstroll.com ...they have taken our payment of the credit card...please help us.

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Posted: Dec 14, 2018 at 9:13 PM by an anonymous user from or near: Houston, Texas, United States

We all got hoodwinked. I will be contacting my CC company too.

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Posted: Dec 14, 2018 at 2:35 PM by an anonymous user from or near: Arvada, Colorado, United States

Placed order on 12/11, my credit card was immediately charged but I did not ever receive any kind of order confirmation.

Tried to contact vstroll.com and much like everyone else, found out that the company is probably fake, has a disconnected telephone number and an email address to contact them that is unresponsive.

Contacted my bank, filed a dispute, and will await the answer.

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Posted: Dec 14, 2018 at 11:17 AM by an anonymous user from or near: Madison, Wisconsin, United States

Same, same. Sham, scam. They got me. Calling my CC company to see if they can reverse charges and changing my CC number.

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Posted: Dec 13, 2018 at 11:52 AM by an anonymous user from or near: Tacoma, Washington, United States

I had the same experience. I called my credit card company and they are looking into it. in the meantime they gave me another card.

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Posted: Dec 12, 2018 at 10:44 PM by an anonymous user from or near: Clifton Park, New York, United States

What happens when your bank investigates this fraudulent site.

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Posted: Dec 11, 2018 at 9:23 PM by an anonymous user from or near: Hickory, North Carolina, United States

OK, I recently ordered an item from this company. There was no contact information until after I submitted my purchase.

The phone number says no longer in use....It had an email address and have sent 2 emails with no response...These people have $139.00 of my money. Is this a legit company or not?

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