Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is "VStroll" an Untrustworthy Online Store?
Is VStroll an Untrustworthy Online Store?

Vstroll.com is clearly a fake. Got a pop-up ad for a Murphy bed, on vstroll.com. The "about us" link calls themselves Quiet Heather. They are offering products allegedly made by Night & Day Furniture for $139.00 (no other website has them for under $1700), and the only reviews I can find for this company/product are nonsensical, and clearly are just pasting the product name into a review for something else entirely (one is for a communications system, the other seems to be a health supplement).

The phone number is attached to multiple websites, some of which have already been reported here. vstroll.com is clearly a fake, I can find no other info on Quiet Heather.

"Vstroll" at www.vstroll.com

www.vstroll.com - Vstroll

vstroll

Yiwu Hongmao Electronic Technology Co., Ltd.

No. 1341, Tongbao Road, Yusanli Street, Yiwu City, Zhejiang Province,

Telephone

1-626-456-6688

Email

support@vstroll.com

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Comment sectionComments / Answers (74)

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Comment count 74

by an anonymous user from: Los Angeles, California, United States

I ordered the Vstroll Murphy Bed...I was scammed!

My credit card (CitI VISA) paid the scammer(from China) even though I informed them I was scammed.

I've sent them numerous letters with testimonials of others who were scammed by Vstroll ad.

CitI card basically called me a liar and refused to refund my money.

They kept asking if I had returned the bed and/or contacted Vstroll for a refund.

HOW CAN I RETURN SOMETHING I NEVER RRCEIVED????

The phone number for Vstroll had been disconnected.

The scammer is actually in China and used pics phone number and ad from a legitimate company in California.

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by an anonymous user from: Kissimmee, Florida, United States

Yes I pay too, never received nothing. I just lose my money

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by an anonymous user from: Porto, Portugal

on 08/18/2019 I bought this article:

"12-Volt Rideamals Scout Pony Interactive Ride-On Toy"


After 60 days I have neither article nor reply to more than ten e-mails.

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by info

Try opening a dispute with your bank to have your money refunded.

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by an anonymous user from: Traverse City, Michigan, United States

I as well ordered the murphy bed and was delivered a plastic dollar store box.
I will be talking to Facebook about this as it was on their Website

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by an anonymous user from: Toronto, Ontario, Canada

I got caught ordering a Murphy Bed from these jerks, I must have had a brain f**t that day, they delivered a plastic box instead but got my money.

They had delivered it to someone else "Wendy in Tisdale Sask" before shipping it to me so she must have the same problem.

Now RBC Visa demands I return that box before they refund the money but the site says to contact them regarding returns to obtain an address but won't answer my emails.

Returning it to them just means they will send it out to another victim. Phoned the number given only to find it does not exist.

I have closed the Visa account now for two reasons, 1.) they have my card number 2.) the RBC making us jump thru so many hoops to cancel the transaction.

LWD-Kingston

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by an anonymous user from: Springfield, Ohio, United States

Vstroll is a complete fraud. They got me for 161.00 for a riding toy I bought and never received. The phone number is no longer in service if it ever was to begin with. Why do they allow these companies on Face book and other internet pages. Just luke fake news!

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by an anonymous user from: Newark, New Jersey, United States

I also bought a Murphy Bed 2 months ago never received it but they took my $139.00 right away. Is there anything I can do to get my money back?

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by info

Open a dispute with your bank to have your money refunded.

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by an anonymous user from: Mexico City, Mexico

I bought a toy more than a month ago. There is no follow-up, no boarding guide, and no one answers the emails I send, I guess I've lost that money already, Is there any way to officially denounce this site?

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by an anonymous user from: Saint John, New Brunswick, Canada

I order the bed; they took my money and now the phone number no good and never got my money back; anyone no how I can get it back?

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by an anonymous user from: Marion, Ohio, United States

don't order anything from this company, I got taken for 139$ for a murphy bed; nothing but scam; if you got this from Facebook report it.

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by an anonymous user from: Valdez, Alaska, United States

call your credit card and dispute it.

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by an anonymous user from: Montreal, Quebec, Canada

Same situation here, no delivery, no phone call answer so this situation war reported to my credit card company as a fraud

First time I got caught in this sort of a situation, hope they are stopped for good

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by an anonymous user from: Victorville, California, United States

OMG we ordered to murphy bed and received a plastic 3 drawer box and until I read this we didn't know where it was from and are still waiting for our bed (which we won't get)

I'm out my $139.00 never had a problem with internet order before.

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by an anonymous user from: Cavan-Monaghan, Ontario, Canada

After several weeks we received the same plastic 3 drawer box; we have already disputed the charges with our credit company.

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by an anonymous user from: Helena, Montana, United States

Same here. Waited several weeks to receive a plastic 3 drawer box, with a cracked lid, no less. I disputed the charges with my credit card company before I received the box. How can we stop others from making the same mistake?

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by an anonymous user from: Kings Mountain, North Carolina, United States

Same thing here, 2 drawer plastic containers 6x6. Instead of $139 Murphy bed. Why bother sending anything?

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by an anonymous user from: New Iberia, Louisiana, United States

I bought a bed from bistro, waited two weeks, went to customer service, got nothing, went back to customer service after another week, still nothing.

So, I called my credit card company and had them cancel the purchase, told him it was fried and referred him to this site and also referred him to the bistro site that showed the bed.

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by an anonymous user from: Sacramento, California, United States

Also ordered the bed and received a watch worth $5 instead

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by an anonymous user from: Atlanta, Georgia, United States

I ordered the Murphy Bed as well. I received a cheap plastic 3 drawer container in a 6 inch by 6 inch box. Phone number is bogus. No replies to email. $139 lesson learned.

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by an anonymous user from: Albuquerque, New Mexico, United States

Same thing here. I'm contacting the credit card company now to investigate. Got the same frigging little drawer set.

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by an anonymous user from: Melbourne, Victoria, Australia

same here in Australia!

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by an anonymous user from: Brisbane, Queensland, Australia

I ordered Murphy bed as well.
I received a three draw plastic desk draw.
They charged my card too.

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by an anonymous user from: New York, United States

Just did this too! Learned that lesson. Disputing with credit card company ASAP. Can't believe they're still running this scam.

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by an anonymous user from: New York, United States

l also ordered the murphy bed and never received product; card was billed for product, plus international transaction fee; never again will a pop up get me or my money!

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by an anonymous user from: Calgary, Alberta, Canada

how do I get my money back? I ordered the cabinet bed and got a cheap watch

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by an anonymous user from: Helena, Montana, United States

Contact your credit card company and dispute the charge. Most credit cards will give you a refund.

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by an anonymous user from: Albuquerque, New Mexico, United States

file with your bank or CC company,

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by an anonymous user from: Weatherford, Texas, United States

Call your bank and tell them bed not received, they will investigate & return your money!

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by an anonymous user from: River Falls, Wisconsin, United States

they are a scam, vstroll.

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by an anonymous user from: Phoenix, Arizona, United States

Ordered Murphy beds and received a cheap watch and can't get a hold of anyone. So mad, not sure what to do now. Can't believe the web site is still up. Just waiting to get another poor unsuspecting soul.

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by an anonymous user from: New York, United States

I also ordered the Murphy bed and received a little plastic container. DEFINIYTELY A SCAM!

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by an anonymous user from: Albuquerque, New Mexico, United States

Contact your CC company and start an investigation. They can get your money back most of the time or will refund on their own. I just did that. I also got a 2 drawer plastic piece of c**p about 8inx4inx3in. Bast ds.

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by an anonymous user from: Providencia, Region Santiago Metropolitan, Chile

OMG, I cannot believe this, I've just bought something and I am from Chile. I don't know what to do?

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by info

Open a dispute with your bank to have your money refunded.

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by an anonymous user from: Raleigh, North Carolina, United States

I also ordered a Murphy bed. Got a little plastic container.

FAKE

DO NOT BUY FROM THEM!

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by an anonymous user from: Denver, Colorado, United States

I received the same crappy little plastic box and no murphy bed SCAM! RUN AWAY!

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by an anonymous user from: Alpine, Texas, United States

Bought Murphy bed ; received a small (6”) broken plastic container. Reported to everyone who would listen . Credit card company came through with a credit.

Do Not Buy From VSTROLL

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by an anonymous user from: San Diego, California, United States

Same issue, should have known better or should have check this web site earlier.

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by an anonymous user from: Toronto, Ontario, Canada

Ordered a murphy bed, got a cheap watch! Phone number has been disconnected. Can't get my money back. I feel foolish. I thought Facebook would have vetted their advertisers. Live and learn...

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by an anonymous user from: Brisbane, Queensland, Australia

I'm another victim. Have lodged a dispute with CC company.

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by an anonymous user from: Edmonton, Alberta, Canada

I bought and paid for a cabinet Murphy bed and didn’t receive a confirmation email nor a confirmation shipment email. So I contacted them via email and received no response, so then I called them and the phone number is disconnected.

They have my contact information and my credit card number 😳. The website is a scam I knew this was too good to be true 🙄.

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by an anonymous user from: Boston, Massachusetts, United States

Bought and paid for the 139.00 bed, guess now I find out its a scam , not sure what the bank can do, but going to find out!

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by an anonymous user from: Escondido, California, United States

Let me know if possible. I ordered too on 12/8/18 money taken out but the phone number on the website is disconnected. I need to go to my bank too.

Thanks
Cheryl

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by an anonymous user from: Newark, New Jersey, United States

I think I am having a panic attack! I purchased a touch top coffee table for 169.00 -- supposedly half price -- and while there is a website for Soleget (the name of the company selling the table)the telephone number is the same one you have listed for Vstroll!

Obviously, I too got scammed. I just hope my credit card company will be able to stop the payment to these frauds! I want to kick myself for being so stupid.

Monica

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by an anonymous user from: Toronto, Ontario, Canada

Has anyone that has placed an ordered from these guys, actually received it.

I am scammed out of 200.00 for the bed.

Suppose to be 139.00. Really p*ssed off.

I wanted it for a Christmas Gift. It was the Murphy bed.

It did sound to good to be true. We will be reporting this company.

Thank you everyone and sorry that you also got scammed.

Sue.

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by an anonymous user from: Phoenix, Arizona, United States

I placed an order in Oct for the bed and have not received any notice of time of delivery. Am going to dispute the bed to my CC company.

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by an anonymous user from: Adelaide, South Australia, Australia

Yes Sue, I did too, oh well. Maybe this time I have learned if it sounds too good to be true then it undoubtedly is.

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by an anonymous user from: Escondido, California, United States

I did too. I feel so stupid for not checking for reviews first!

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