Is "VStroll" an Untrustworthy Online Store?

I ordered the Vstroll Murphy Bed...I was scammed!

My credit card (CitI VISA) paid the scammer(from China) even though I informed them I was scammed.

I've sent them numerous letters with testimonials of others who were scammed by Vstroll ad.

CitI card basically called me a liar and refused to refund my money.

They kept asking if I had returned the bed and/or contacted Vstroll for a refund.

HOW CAN I RETURN SOMETHING I NEVER RRCEIVED????

The phone number for Vstroll had been disconnected.

The scammer is actually in China and used pics phone number and ad from a legitimate company in California.

on 08/18/2019 I bought this article:

"12-Volt Rideamals Scout Pony Interactive Ride-On Toy"


After 60 days I have neither article nor reply to more than ten e-mails.

I as well ordered the murphy bed and was delivered a plastic dollar store box.
I will be talking to Facebook about this as it was on their Website

I got caught ordering a Murphy Bed from these jerks, I must have had a brain fart that day, they delivered a plastic box instead but got my money.

They had delivered it to someone else "Wendy in Tisdale Sask" before shipping it to me so she must have the same problem.

Now RBC Visa demands I return that box before they refund the money but the site says to contact them regarding returns to obtain an address but won't answer my emails.

Returning it to them just means they will send it out to another victim. Phoned the number given only to find it does not exist.

I have closed the Visa account now for two reasons, 1.) they have my card number 2.) the RBC making us jump thru so many hoops to cancel the transaction.

LWD-Kingston

Vstroll is a complete fraud. They got me for 161.00 for a riding toy I bought and never received. The phone number is no longer in service if it ever was to begin with. Why do they allow these companies on Face book and other internet pages. Just luke fake news!

I also bought a Murphy Bed 2 months ago never received it but they took my $139.00 right away. Is there anything I can do to get my money back?

I bought a toy more than a month ago. There is no follow-up, no boarding guide, and no one answers the emails I send, I guess I've lost that money already, Is there any way to officially denounce this site?

I order the bed; they took my money and now the phone number no good and never got my money back; anyone no how I can get it back?

don't order anything from this company, I got taken for 139$ for a murphy bed; nothing but scam; if you got this from Facebook report it.

Same situation here, no delivery, no phone call answer so this situation war reported to my credit card company as a fraud

First time I got caught in this sort of a situation, hope they are stopped for good

OMG we ordered to murphy bed and received a plastic 3 drawer box and until I read this we didn't know where it was from and are still waiting for our bed (which we won't get)

I'm out my $139.00 never had a problem with internet order before.

After several weeks we received the same plastic 3 drawer box; we have already disputed the charges with our credit company.

Same here. Waited several weeks to receive a plastic 3 drawer box, with a cracked lid, no less. I disputed the charges with my credit card company before I received the box. How can we stop others from making the same mistake?

Same thing here, 2 drawer plastic containers 6x6. Instead of $139 Murphy bed. Why bother sending anything?

I bought a bed from bistro, waited two weeks, went to customer service, got nothing, went back to customer service after another week, still nothing.

So, I called my credit card company and had them cancel the purchase, told him it was fried and referred him to this site and also referred him to the bistro site that showed the bed.

Also ordered the bed and received a watch worth $5 instead

I ordered the Murphy Bed as well. I received a cheap plastic 3 drawer container in a 6 inch by 6 inch box. Phone number is bogus. No replies to email. $139 lesson learned.

I ordered Murphy bed as well.
I received a three draw plastic desk draw.
They charged my card too.

l also ordered the murphy bed and never received product; card was billed for product, plus international transaction fee; never again will a pop up get me or my money!

how do I get my money back? I ordered the cabinet bed and got a cheap watch

they are a scam, vstroll.

Ordered Murphy beds and received a cheap watch and can't get a hold of anyone. So mad, not sure what to do now. Can't believe the web site is still up. Just waiting to get another poor unsuspecting soul.

I also ordered a Murphy bed. Got a little plastic container.

FAKE

DO NOT BUY FROM THEM!

Bought Murphy bed ; received a small (6”) broken plastic container. Reported to everyone who would listen . Credit card company came through with a credit.

Do Not Buy From VSTROLL

Ordered a murphy bed, got a cheap watch! Phone number has been disconnected. Can't get my money back. I feel foolish. I thought Facebook would have vetted their advertisers. Live and learn...

I'm another victim. Have lodged a dispute with CC company.

I bought and paid for a cabinet Murphy bed and didn’t receive a confirmation email nor a confirmation shipment email. So I contacted them via email and received no response, so then I called them and the phone number is disconnected.

They have my contact information and my credit card number 😳. The website is a scam I knew this was too good to be true 🙄.

Bought and paid for the 139.00 bed, guess now I find out its a scam , not sure what the bank can do, but going to find out!

I think I am having a panic attack! I purchased a touch top coffee table for 169.00 -- supposedly half price -- and while there is a website for Soleget (the name of the company selling the table)the telephone number is the same one you have listed for Vstroll!

Obviously, I too got scammed. I just hope my credit card company will be able to stop the payment to these frauds! I want to kick myself for being so stupid.

Monica

Has anyone that has placed an ordered from these guys, actually received it.

I am scammed out of 200.00 for the bed.

Suppose to be 139.00. Really p*ssed off.

I wanted it for a Christmas Gift. It was the Murphy bed.

It did sound to good to be true. We will be reporting this company.

Thank you everyone and sorry that you also got scammed.

Sue.

I'm sorry to say I was taken as well.

I received a response to my request to cancel my order but have not as yet received a credit to my credit card account.

I am remaining optimistic but I fear my money is gone.

A very tough lesson for a senior living on a pension.

I live in Australia and have been taken also. Do hope there’s a big chance of getting my money refunded. I’m a very low income person so desperately need to get money refunded.
Where in Australia can this be reported please.

This is in fact fake. I have already filed a complaint but I recommend to everyone contacting the Better Business Bureau as well as the federal trade commission as I did we need to report this so that other people are protected. The emails I did receive from the company aren’t even written in proper English I finally did receive a receipt of my transaction however tracking information proves that the package does not exist.

In addition, I was charged twice although my bank did block the Second attempt. Best of luck to everyone.

Update! Check your records! They scanned my card twice and I didn't catch it until I was reviewing my accounts! They may refund you once. But get you again if you aren't watchful.

I think I got taken too...

I also, I believe, gotten bambooza....can you help me?

Hi, we ordered 2 Murphy cabinet... and we can’t get in contact with them www.vstroll.com ...they have taken our payment of the credit card...please help us.

We all got hoodwinked. I will be contacting my CC company too.

Placed order on 12/11, my credit card was immediately charged but I did not ever receive any kind of order confirmation.

Tried to contact vstroll.com and much like everyone else, found out that the company is probably fake, has a disconnected telephone number and an email address to contact them that is unresponsive.

Contacted my bank, filed a dispute, and will await the answer.

Same, same. Sham, scam. They got me. Calling my CC company to see if they can reverse charges and changing my CC number.

I had the same experience. I called my credit card company and they are looking into it. in the meantime they gave me another card.

What happens when your bank investigates this fraudulent site.

OK, I recently ordered an item from this company. There was no contact information until after I submitted my purchase.

The phone number says no longer in use....It had an email address and have sent 2 emails with no response...These people have $139.00 of my money. Is this a legit company or not?