Do Not Call 866-418-8151 - it is Being Used by Scammers

Do Not Call 866-418-8151 - it is Being Used by Scammers

I just got a call from 866-418-8151. The caller asked for my credit card number and I did not feel comfortable giving it to her. I called the official number on the back of my card and Bank of Montreal(BMO) checked the telephone number and said that not only was it NOT a BMO number, they would NEVER ask you to give them your credit card number over the phone.

Please do not be fooled by online scammers who are claiming the numbers are legitimate. Always call BMO directly at the telephone number on their website ( or at the telephone number at the back of your credit card. Doing this will ensure you are talking to BMO and not scammers attempting to trick you into calling them at some fake telephone numbers.

A Sample of a "BMO Credit Card Security Alert " Email Scam

From: <>

Date: Wed, Apr 18, 2018, 2:25 PM

Subject: BMO Credit Card Security Alert Ref: 357014

BMO – We’re here to help.

BMO Credit Card Security Alert.

We’ve noticed irregular activity on your BMO® credit card. To avoid any unauthorized transactions, your card ending in 5362 has been restricted.

For a quick resolution, please call us toll-free at 1-866-418-8151(Canada and United States), or contact the Canadian Operator collect at 416-849-9003 to speak with a Fraud Specialist.You may also reach us at the phone number on the back of your BMO credit card.

If you have already spoken to us about this issue, please disregard this email.


BMO Bank of Montreal

How does the Bank of Montreal(BMO) Scam work?

The scammers send emails or text messages to their potential victims, or call their potential victims' numbers and leave a voice message, asking them to call the fake telephone numbers. If the potential victims call the numbers, they will be asked by a human or an Automated Interactive Voice Response system to enter their credit card and other information. If the requested information is entered, it will be sent to the cybercriminals behind the scam, who will use it fraudulently.

Therefore, BMO customers who have been tricked by the scam are asked to contact BMO for help immediately at the telephone number at the back of their cards.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
Was this article helpful?  +
Share this with others:

Comments, Questions, Answers, or Reviews

Comments (Total: 7)

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. We will use your IP address to display your approximate location to other users when you make a post. That location is not enough to find you.

Your post will be set as anonymous because you are not signed in. An anonymous post cannot be edited or deleted, therefore, review it carefully before posting. Sign-in.

The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • December 25, 2022 at 3:36 PM by an anonymous user from: North St James Town, Toronto, Ontario, Canada

    um the number is a real bmo number what is with this site saying its fake ... its literals the fraud department number

  • June 25, 2020 at 6:49 PM by an anonymous user from: Oshawa, Ontario, Canada

    Is Paynenl a real store. I ordered a couple of hundred dollars from them my account shows shipping aboard and has me tracking thru boardles360

    • June 25, 2020 at 7:26 PM by info

      It is a fake store. Open a dispute with your bank to have your money refunded.

  • August 22, 2019 at 12:17 PM by an anonymous user from: Calgary, Alberta, Canada

    Well, this is really confusing! Some people say this is a legit BMO phone number and some say it isn't. Who do you believe?

  • March 19, 2019 at 5:08 PM by an anonymous user from: Strathcona County, Alberta, Canada

    The phone number is legitimate. It's the BMO Fraud Analyst Department.

    But NEVER give info if they call you as caller ID can be spoofed. Always call them back.

  • December 7, 2018 at 11:10 AM by an anonymous user from: Toronto, Ontario, Canada

    If same thing happen to you, please call your BMO bank directly. I checked with BMO, the number 866-418-8151 is fraud department. The number is good.

  • July 31, 2018 at 8:54 PM by an anonymous user from: Langley, British Columbia, Canada

    They got me. I was busy working on a stressful job when I got the alert so I immediately contacted the number and went through the entire process.

    I was so stupid not to check it out first but I had made a purchase on-line with Amazon and somehow they got my numbers.

    I should have known better as I was a police officer a while ago. I just didn't pay attention to detail.

    'BEWARE' Even those who know better can get scammed!

Comments Show More Comments (6)

Write Your Comment, Question, Answer, or Review

Do Not Call 866-418-8151 - it is Being Used by Scammers