The email message with the subject "American Express Cardmember Report Requires Your Action," which claims the recipients' need to follow the instructions in the attached form or webpage or else their cards will be deactivated, is another phishing scam sent by cybercriminals to steal their victims' American Express account and other sensitive information. Therefore, recipients of the fake email message are asked to delete it and not follow the instructions in it. American Express and other legitimate companies will never send an email message to their customers with an HTML or webpage form attached and ask them to submit their passwords, credit card information and other sensitive information. Therefore, recipients of email messages that ask them to submit their passwords, credit card, and other sensitive information, should delete the messages and not follow the instructions in them.
American Express cardholders are asked never to click on a link in an email message to access to their accounts. They are asked instead to go directly to American Express's website and sign into their accounts, and if there is something wrong with their accounts, it will be displayed to them.
The "American Express Cardmember Report Requires Your Action" Scam
From: "American Express" AmericanExpress@ampress.com
Date: August 9, 2018 at 1:06:05 PM CDT
Subject: Alert: CardMember report requires your action.
Reply-To: AmericanExpress@ampress.com
Service Notice
American Express logo
In regards to Basic Cardmember
This is to inform you on a timely security report for your American Express(R) Card.
At time of report analysis, We ran into problem validating your profile.
In view of this, Cardmember informations need to be requested and your mandatory effort is required.
WHAT IS REQUIRED
To proceed, An attached HTML Fillable Web Form is sent along this message.
- See Attached Information Form, Download and Open to Continue.
- Finish steps by filling out the Form.
Thank you for your Card Membership.
American Express Customer Care
Privacy Statement
Update Your Email
Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.
© 2018 American Express. All rights reserved.
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Victims of the American Express phishing are asked to change their account and email passwords, and contact American Express for help.