"American Express Cardmember Report Requires Your Action" Phishing Scam

The email message with the subject "American Express Cardmember Report Requires Your Action," which claims the recipients' need to follow the instructions in the attached form or webpage or else their cards will be deactivated, is another phishing scam sent by cybercriminals to steal their victims' American Express account and other sensitive information. Therefore, recipients of the fake email message are asked to delete it and not follow the instructions in it. American Express and other legitimate companies will never send an email message to their customers with an HTML or webpage form attached and ask them to submit their passwords, credit card information and other sensitive information. Therefore, recipients of email messages that ask them to submit their passwords, credit card, and other sensitive information, should delete the messages and not follow the instructions in them.

American Express Cardmember Report Requires Your Action Phishing Scam

American Express cardholders are asked never to click on a link in an email message to access to their accounts. They are asked instead to go directly to American Express's website and sign into their accounts, and if there is something wrong with their accounts, it will be displayed to them.

The "American Express Cardmember Report Requires Your Action" Scam

From: "American Express" AmericanExpress@ampress.com

Date: August 9, 2018 at 1:06:05 PM CDT

Subject: Alert: CardMember report requires your action.

Reply-To: AmericanExpress@ampress.com

Service Notice

American Express logo

In regards to Basic Cardmember

This is to inform you on a timely security report for your American Express(R) Card.

At time of report analysis, We ran into problem validating your profile.

In view of this, Cardmember informations need to be requested and your mandatory effort is required.


To proceed, An attached HTML Fillable Web Form is sent along this message.

- See Attached Information Form, Download and Open to Continue.

- Finish steps by filling out the Form.

Thank you for your Card Membership.

American Express Customer Care

Privacy Statement

Update Your Email

Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

© 2018 American Express. All rights reserved.


Victims of the American Express phishing are asked to change their account and email passwords, and contact American Express for help.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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  • August 30, 2018 at 12:03 PM by an anonymous user from: San Diego, California, United States

    Received this email on Aug 30 2018. When I hover over the sender's address it says "AmericanExpress@aexpmail.com"

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"American Express Cardmember Report Requires Your Action" Phishing Scam