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Review of smart-novelty.com - is it a Trustworthy Online Store?

Jan 4, 2019 2019-01-04T11:23:50-05:00
Jan 4, 2019 2019-01-04T11:25:58-05:00

Online Threat Alerts (OTA)

Review of smart-novelty.com - is it a Trustworthy Online Store?

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Comments 8

Nov 1, 2019 at 11:35 AM by Smart-novelty from: London, England, United Kingdom

Go to: https://www.smart-novelty.com/pages/contact-us

Dec 6, 2019 at 3:22 PM by an anonymous user from: Akron, Ohio, United States

I ordered on the 9/11/2019, a HORRIBLE experience. It's been 3 months. Customer support has stopped replied to me 2 months ago. Was sent a wrong tracking link (I believe intentionally) where order was delivered to Brasil instead of USA. No order and no money. This is first time in my life. DO NOT BUY HERE! BETTER VOTE that it's SCAM!

Aug 28, 2019 at 2:29 PM by an anonymous user from: Indianapolis, Indiana, United States

It's been 3 months and I still haven't received my products. There's a link to their tracking site that doesn't even work and they only respond to emails once every month.

Nov 1, 2019 at 11:45 AM by Smart-novelty from: Yerevan, Armenia

Dear buyer,
Thanks for your mail and sorry for the trouble.
Really sorry to hear that.
Would you mind please tell us your order number?
Once we confirmed the problem, we will solve this for you.
If you have any problem with the item, please feel free to let us know.
We will try our best to solve the problem in a friendly way.
Your understanding and support will be highly appreciated!
Our email address is info@smart-novelty.net
Waiting for your reply
Have a nice day

Sep 16, 2019 at 5:39 AM by an anonymous user from: Los Angeles, California, United States

Have you received anything. I'm asking because I purchased an item last month and didn't receive any tracking number. I looked up the number provided and it's in UK, it's 447743471515. please let me know the outcome.

Dec 6, 2019 at 3:25 PM by an anonymous user from: Akron, Ohio, United States

I am just wondering, did you receive it?

Nov 1, 2019 at 11:46 AM by Smart-novelty from: Yerevan, Armenia

Jan 4, 2019 at 11:30 AM by an anonymous user from: Kingston, Jamaica

The website has no contact number and I cannot tell where it is located. I will never a trust website with my credit card if I have no information on it.

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