Online Threat Alerts (OTA) - Alerting you to scams and frauds.
American Express Avoid Temporary Suspension Scam

American Express users, the "American Express Avoid Temporary Suspension" phishing email below is being sent by cybercriminals to potential victims, with an attached form or HTML Webpage requesting personal and financial information. American Express will never send their customers an email message with an attached form or HTML Webpage requesting personal, financial or account information. Therefore, American Express users are asked to delete email messages with an attached form or HTML Webpage requesting the same information.

Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.

The "American Express Avoid Temporary Suspension" Scam

From: Amex Support <arumi-w@tajima-kinpaku.co.jp>

Sent: Thursday, September 05, 2019 11:02 AM

Subject: Avoid temporary suspension.

Importance: High

AMERICAN

EXPRESS

Platinum Card?

Ending 37***

Dear Customer,

Due to recent system maintenance, all American Express® Card member are required to verify their personal information.

To verify your account, download the above a​t​tach​ment and follow the instructions.

Please Note: If your account is not verified now, it may result in a temporary suspension.

Thank you for being a Valuable Cardmember.

We look forward to serving you best.

Sincerely,

Amex Support

American Express customers should always go directly to www.americanexpress.com and sign into their accounts, instead of clicking on link or opening an attachment in an email. Once they have signed, they will be notified of important updates or notifications.

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