Online Threat Alerts (OTA) - Alerting you to scams and frauds.
FixMeStick Support Scams and How to Protect Yourself

There are hundreds of "FixMeStick Support" scams being advertised online. Often when you search for "FixMeStick" there are fake support sites looking to scam you. If you’ve been scammed by these people, you're not alone. On average 1 in every 10 Americans have lost money in a cyber scam in the last year, these scams usually cost around $400, totaling $9.5 billion in the last 12 months.

One of the scams is "FixMeStick Repair Tool." It promises a smorgasbord of PC fixes. If you search for other security products, you’ll see similar results with the product name switched out.

How to Protect Against FixMeStick Support Scams

FixMeStick Support

Here are 5 things you need to know about FixMeStick, which will help prevent you from becoming a victim of a FixMeStick scam:

  • FixMeStick does not outsource customer support – everything from support to our warehouse is located in Montreal, Canada.
  • FixMeStick’s domain will only ever be www.fixmestick.com and it will always be secured, so check for “https”. If you see anything else or any variation, you’re in the wrong place.
  • FixMeStick does not install anything on to your computer. Everything runs off of the USB which is why you have to plug in the FixMeStick every time.
  • FixMeStick’s support is always free. We will never charge your for additional cleaning. We offer a free, virus removal guarantee – if you think you still have a virus after running FixMeStick, contact us and we’ll manually remove it for free.
  • FixMeStick doesn’t repair registry issues, though we can recommend a good partner product that does, it’s called System Mechanic.
  • If you ever have questions about our services feel free to contact FixMeStick support via chat at www.fixmestick.com
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