Is Washingoal a Scam? Review of the Online Store

it's a shame this company can still be selling the c**p that they do. SCAM, SCAM, SCAM!!!!!!!!!!

Scam!! This company will purposly send you different cheaper items than you purchase, lie about it and charge you $28 if you want to return them. Do not do business with them, who knows what you will actually get from them and how much money you will lose. Scam!!!

After finally receiving my purchase, it turned out to not be exactly what I ordered, and felt apart immediately. I can't even use it. I asked to return it for a refund, and was offered 30% off my next purchase. Good Grief! Not ok.

Same experience as everyone else. Placed my order on Dec 14th still do not have it. Being bombarded with emails and of course, they blame the pandemic even though I received an email stating my item was complete. Don't waste your time and money with the guys. It's a joke. I just hope I can get a refund.

Trying to get a refund is another SCAM!! I ordered a wind chime and when it finally arrived it was something you could have gotten in a McDonalds Happy Meal. This company should be shut down. SCAM, SCAM, SCAM, Do not order anything from them

Washingoal (which also calls itself Washing Goal and Shelby Brothers, Inc.) advertised Christmas products extensively this winter. I ordered a couple of items, but it soon became clear that they had no ability or intention to deliver any items in time for Christmas, even as they continued to constantly advertise for more Christmas orders. Their products were not on hand, but were in fact made to order, and then literally shipped on the slow boat from China. But wait, there's more. They weren't actually in the mail when they left China. They then spent a week or two at a DHL sorting facility before being turned over to the post office for delivery. My Christmas order finally arrived today, January 9th. The products lacked the required button batteries to operate the lights (a type of battery most people will not have on hand). The products (2020 flickering dumpster fire ornaments) did not match the photos, and once batteries were installed, the lights did not flicker. So, this company does exist, and does send products, but they are deceptive in both marketing and quality.

I ordered the same thing on December 1. Arrived on January 21. I tried to get a refund and was told they have a 12 hour refund policy. Never order from them

Same. They arrived more than a month after I ordered them, had no batteries, and were not the product that was advertised. It is supposed to be an ornament, but a) it is huge and b) it doesn't have a hole into which to insert an ornament hook.

I can attest to this too. I ordered the same ornament on 12/3 and it has only just now touched US shores on 1/8 where it remains in Compton, CA. I'm sure I'll have the same result in product quality and operation. Lesson learned and shared with friends. Washingoal/Shelby Brothers Suck!

Same situation here. I ordered one Dumpster ornament through FB and Paypal processed payment. Wierd emails started coming right away (Example:

Hello, Fred!
This is Alex from Washingoal Shop, and I’m here personally to thank you for your purchase and brief you in for the upcoming events.
Your order is received and will be available for shipping in 2 to 5 business days. The shipping time to Spruce Grove is ~ 7- 10 business days.
On the other hand, I’ll keep you posted with all the necessary info about the product, and the tracking information as soon as it becomes available.
Keep your eyes on your inbox, and know that every time I email you, it’s because of something important regarding your order. So please whitelist this email address so you can get all the necessary info.

Welcome to the family, Fred!
You’re going to love your product, and even more, you’re going to be so happy with your decision to trust us.
You’ll see why.
Your friend
Alex Clark,
Founder of Washingoal shop.

String of evasive and vague emails have followed after I sent my request for an update. No tracking number and it’s been 5-6 weeks since I placed the order. I also received the email saying it was too late to cancel my order. Contacted Paypal today to start my claim.

You place an order and receive numerous emails regarding your order as to production, inspection and shipment. They can't seem to get a tracking number to you. When you finally send them an email regarding the emails they have sent you they then tell you the product is in the process of production. Scam alert. suggest you do not deal with this company.

Yep, Dumpster ornaments are a total FRAUD!! Paid via paypal and now disputing the charge!! People are awful!

I ordered two items and all I received was numerous emails regarding it’s on its way. I sent three emails canceling my order. I’ve contacted,y bank and hope to receive a refund quickly. Why Why Why

Same as above. Ordered 2 Christmas ornaments and received a lot of chatty emails, but no tracking number. I looked them up before and couldn't find any info-just checked again and found this. My credit card is refunding the money. Too bad. I really wanted those dumpster fire ornaments!

I also ordered the dumpster fire ornaments and never got them. Is there possibly a more 2020 thing to happen than to buy a Christmas ornament celebrating the awfulness of 2020 and get scammed on it?

I got scammed. Money was taken out, no tracking. I went to track it and website dont exsist. Neither does the email. Ill be reporting it to my bank.

Definitely scam. I placed an order, paid via PayPal. The payment was processed but no contact from the company…no shipping, no notification, not even a confirmation of the order I had placed. Raised a dispute with PayPal as soon as I discovered reviews on sites like this one. The refund was processed the very next day. Payment through PayPal was for Cozyzon Company Limited... check out their reviews!

Agree. However my experience was a little different, but definitely a scam. I ordered three Christmas ornaments on Facebook. I received non stop emails on its “status” to the point of being weird. Upon further inspection I noticed that there was no specific order number mentioned in the emails. Totally generic and meant to falsely assure the buyer that the order is moving along. Then I received a random black coffee mug with a false Dunkin’ Donuts logo. I realized they sent this to make it appear that my actual order was shipped and received. I have disputed the charge, but it’s these scams that everyone ends up paying for because they cost the banks and credit card so much.