Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Ubisoft Scam Email Message - How to Protect Yourself
Ubisoft Scam Email Message - How to Protect Yourself

Ubisoft scam emails often mimic official security alerts about "unusual activity" to steal login credentials or install malware. To stay safe, never click links in suspicious emails, check the sender's address, and directly log in to the official Ubisoft website. Key indicators include urgent language, spelling errors, and requests for password changes.

Phishing Tactics

  • Suspicious Activity Alert: Emails claiming unauthorized login attempts to trick you into clicking a "secure your account" link.
  • Fake Beta Invites: Emails for fake game betas (e.g., Far Cry 6) that install malware when you try to download them.
  • Account Lockout Warning: Messages stating your account is locked and requiring you to provide personal details to unlock it.

Protect Your Account

  • Do Not Click Links: Always navigate directly to ubisoft.com in your browser to check account issues.
  • Check the Sender: Legit emails come from a .ubi.com domain, but these can be spoofed, so be cautious.
  • Enable 2FA: Set up 2-Step Verification on your Ubisoft account to prevent hackers from logging in even if they have your password.
  • Verify Official Communication: Ubisoft will never ask for your password or payment details via email.

If you received a suspicious email, do not reply and delete it immediately. If you entered your credentials, change your password immediately through the official website.

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