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British Gas Scam Email 2020: Beware of Fake Bills

I keep receiving fake British Gas bills like the one below with a customer reference number that is NOT mine. I have forwarded all the fake emails to British Gas/Centrica's email address at phishing@centrica.com to alert them of this scam. Remember, if in doubt, don't click any links in suspicious emails.

British Gas Scam Email 2020  Beware of Fake Bills
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A "British Gas" Scam Email

From: British Gas

Sent:29 April 2020 12:45

Subject: Important information about your outstanding bill

bkgtop

This email is about: Your unpaid British Gas bill

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Please add britishgas.co.uk to your safe senders list or address book

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Your Customer ReferenceNumber

#8820 1663 9461

Products & services Smarter Living Help & advice Your account

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Your bill

is still overdue and needs paying

Hello

We sent you a gas bill for £18.41, and we still haven't received payment. If you've paid it in the last five days, please ignore this email. To see if your payment has cleared you can check your account.

Nextsteps

If we do not receive a payment or hear from you in the next two days and we have to contact you again, you will be charged £140 to cover our reasonable costs

If we have to visit your property to collect this debt you will be charged £540

If the debt remains unpaid we plan to obtain a courtwarrant to visit your home and either replace your gas meter with a pay as you go meter or disconnect your gas supply this could result in additional charges ofup to £402

If your gas supply is disconnected we will charge you £750 to reconnectyour supply

Pay us online now

All the link in the fake bill go to the following fake British Gas website:

  • hxxps://britishgas-login-verify.zeetronics.us/

How can I tell if my email is from British Gas?

British Gas email you for lots of reasons, like letting you know when your new bill is ready, confirming a payment or telling you about offers they think you might like. But you can tell it's really British Gas because:

  • British Gas emails will always address you by name.
  • If the email's about your account, it will have your account number.
  • British Gas won't ask you for any personal details.
  • British Gas emails will only give you links back to the britishgas.co.uk website, but it's best not to click on any links if you're in doubt.

How do I spot a fake British Gas email or website?

Criminals are good at making their fake emails and websites look realistic. But you can often spot the sham ones because they:

  • Write to you as 'Dear customer' instead of using your name.
  • Ask you to update or confirm your details.
  • Have poor design, typos or bad spelling and grammar.
  • Have odd looking emails or web addresses. Ours begins with britishgas.co.uk, and not someaddress.com/britishgas.co.uk/.
  • If in doubt, don't click on any links.
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Comments, Questions, Answers, or Reviews

Comments (Total: 7)

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  • July 21, 2020 at 2:28 PM by info

    "From: "bill@britishgas.co.uk overdue" <Sueheathcliff@hotmail.co.uk>

    Date: Tue, 21 Jul 2020, 12:45

    Subject: RE: Your Invoice is still overdue: GBR-I03172361

    Airbnb

    Your bill is still overdue and needs paying

    Dear,

    We sent you a gas bill for £3.72, and we still haven't received payment. If you've paid it in the last five days, please ignore this email. To see if your payment has cleared you can Check your account.

    Nextsteps

    If we do not receive a payment or hear from you in the next two days and we have to contact you again, you will be charged £132 to cover our reasonable costs.

    If we have to visit your property to collect this debt you will be charged £478.

    If the debt remains unpaid we plan to obtain a court warrant to visit your home and either replace your gas meter with a pay as you go meter or disconnect your gas supply this could result in additional charges of up to £359.

    Pay your bill Now

    Thanks,"

    Here is another scam.

  • July 19, 2020 at 9:15 AM by an anonymous user from: Airdrie, Scotland, United Kingdom

    I also received an email saying if I didn't pay the £3.71 outstanding bill I could end up with charges of £135 to take further action, £470 to visit my property, up to £342 to disconnect or change me to a prepayment meter, and £620 to have my gas reconnected.

    I didn't have to look twice to know it was a scam, it referred to me as "Dear emailaddress" did not reference my address, or gas supply number, and the alleged British Gas website was not the secure https.

    The final insult? My home is all electric so good luck finding my gas meter. But this could seriously trap a less suspicious person.

  • July 18, 2020 at 2:55 AM by an anonymous user from: Ilford, England, United Kingdom

    Just had an email from British Gas saying I owed £3.71 and if didn’t pay within two days would send someone to collect money and would be hundreds very very scary

  • July 2, 2020 at 4:57 AM by an anonymous user from: Oakham, England, United Kingdom

    Received this scam:

    "Your bill is still overdue and needs paying

    Hello,

    We sent you a gas bill for £3.71, and we still haven't received payment. If you've paid it in the last five days, please ignore this email. To see if your payment has cleared you can check your account.

    Nextsteps

    If we do not receive a payment or hear from you in the next two days and we have to contact you again, you will be charged £140 to cover our reasonable costs

    If we have to visit your property to collect this debt you will be charged £540

    If the debt remains unpaid we plan to obtain a court warrant to visit your home and either replace your gas meter with a pay as you go meter or disconnect your gas supply this could result in additional charges of up to £402

    If your gas supply is disconnected we will charge you £750 to reconnect your supply"

    • July 2, 2020 at 6:45 AM by an anonymous user from: Sheffield, England, United Kingdom

      Same here

      Never been with British Gas ever

  • June 15, 2020 at 2:52 AM by an anonymous user from: Liverpool, England, United Kingdom

    Both me and my wife have received these emails, and both were to the total 'bill' of £21.71. The emails were sent within a couple of days of each other to our respective email addresses, so they were convincing enough were it not for the fact that they were sent via two hotmail email addresses (e.g. 'stuhigginbottom@hotmail.co.uk' was one) and not a British Gas email. Nice try from you and your mates Stu, you horrible little rats.

  • May 29, 2020 at 9:19 AM by an anonymous user from: Manchester, England, United Kingdom

    I have received two emails from "British Gas". One For £18.14 and one today for £14.24. Both have strange email addresses and not my account number. Have the "real" British Gas sent emails to customers warning them of these scams? If not, please do so, as the second email concerned me. Would scammers send out 2 emails? There are a lot of vulnerable people out there, more so now with isolation and no one to help them. Thank you

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British Gas Scam Email 2020: Beware of Fake Bills