Online scammers are calling Amazon's customers claiming to be from Amazon in an attempt to rip them off. Here's what you need to know about these calls. You get a call and a recorded message that says it's Amazon. The message says there’s something wrong with your account. It could be a suspicious purchase, a lost package, or an order they can’t fulfill.
The scammers say you can conveniently press 1 to speak with someone. Or they give you a phone number to call. Don’t do either. It’s a scam. They’re trying to steal your personal information, like your account password or your credit card number.
If you get an unexpected call or message about a problem with any of your accounts, hang up.
Do not press 1 to speak with customer support. Do not call a phone number they gave youDo not give out your personal information
If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real.