Rapid Address Change Scam at rapidaddresschange.com

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Updated: Mar. 16, 2022 2022-03-16T11:47:07
Posted: Mar. 16, 2022 2022-03-16T11:39:23
Online Threat Alerts (OTA)

I went onto this website thinking they were USPS and did an address change online. The rapid address website asked for my card information so I checked my bank account once I completed the form. I was billed $79.95 and went back to the website and realized this was not USPS. I contacted their customer support number and their voicemail states "there are no available agents at the moment" I left 2 voicemails.

Rapid Address Change Scam at rapidaddresschange.com

Rapid Address Change at rapidaddresschange.com

I went onto their live chat and waited an hour for an agent and as my window was open on the chat I got an email stating I missed the chat. This also occurred twice. Then I emailed their customer support showing them the confirmation they emailed me and the transaction on my account. They deny it was them and then I get a second email stating they need more information. This website is a scam and they frauded me. They give me no way to contact them and took $79.95 from my account.

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March 16, 2022 at 11:45 AM by an anonymous user from: Seattle, Washington, United States
I paid 39.95 on September 28th to have my mail redirected to another address. I visited my old address and there was no mail redirected even into the month of October. I was told the purchase would be one time. it says so on their website. However I received and additional 39.95 charge on my card on October 15th and got no email to confirm my order, confirm to charge on my card, or to inform me of the recurrent charges. There is no way for me to track the status of my application or account with them on their website. I want all, or a significant fraction, of my money back for a service they completely failed to provide with no active customer service to keep their customers informed of the status of their address change services.
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March 16, 2022 at 11:44 AM by an anonymous user from: New York, United States
I recently tried to do a local mail change which was supposed to be 1.10 this company called rapid mail looked like the post office once I complete everything to have my mail changed it ask for my bank info thinking it was time to pay my dollar and ten this company charged me 89.00 instantly without informing me of the cost so I quickly go back in and ask for a refund and I can’t get in touch with anyone not even 24hr live chat and each time I put my order number in it says this is not a valid number or email but I have screenshots of the emails they sent and my bank statements which they are going under movingcompanyccom I just want my money back I work 12 to 15 hr shifts daily just to survive I can not afford for this to happen
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March 16, 2022 at 11:44 AM by info
Their website is very similar to United States Postal Service. They made several attempts to withdrawal the same amount from my bank card. My bank caught the multiple charges and froze my account.
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