Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Is Loan Depot Cyberattack Letter a Scam?

If you have a received a letter from Loan Depot stating that your privacy and data were compromised, it is not a scam. American online mortgage lender loanDepot experienced a cyberattack in January. Investigation showed the attack occurred from January 3rd through January 5th, with the company first becoming aware of it on January 4th. The attack forced the company to take its systems offline, and many customers could not log in or pay their bills for about a week. LoanDepot’s portals and services were fully restored by January 19th, according to the company.

However, it was only on 23rd February that LoanDepot sent a breach notification letter to their customers telling them that an unauthorized third party may have accessed their sensitive personal information.

Personally identifiable information (PII) compromised in the incident includes:

  • Name, address, phone numbers,
  • Dates of birth.
  • Email addresses,
  • Financial account numbers,
  • Social security numbers.
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