Online Threat Alerts (OTA) - Alerting you to scams and frauds.

US Bank Fraud Department Scam Call - How to Protect Yourself
US Bank Fraud Department Scam Call - How to Protect Yourself

I received a call from a person who said they were from the bank fraud department. I asked what bank they were calling from. They hung up. I redialed and it said US Bank, so I hung up. I called US Bank and they said scammers are spoofing their telephone numbers to make victims believe they are calling from US Bank.

U.S. Bank's Fraud Department can be reached at 877-595-6256 to report suspicious activity, unauthorized transactions, or identity theft. For immediate assistance with checking accounts or lost/stolen debit cards, call 800-USBANKS (872-2657). Credit card fraud should be reported to 800-285-8585 or the number on the back of the card.

Key Contact Information & Procedures:

  • Fraud Liaison Center: 877-595-6256.
  • General Support/24-Hour Banking: 800-USBANKS (872-2657).
  • Credit Card Fraud: 800-285-8585.
  • Report Online: Use the "Dispute this transaction" feature within digital banking for specific charges.
  • Security Reminder: U.S. Bank will not ask for sensitive information like PINs or passwords via email or text.

For urgent issues, it is recommended to call the number on the back of your card immediately.

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