Is There a Fedex Scam Going Around?

How the Scam Works

The scam follows a highly convincing multi-stage playbook designed to steal your credentials:

1. The Hook: You receive an unsolicited text message or email claiming that a FedEx delivery "could not be completed" due to an incorrect address or a missing signature.
2. The Urgency: The message provides a tracking link and warns that your parcel will be returned to the sender within days if you don't respond.
3. The Fake Site: If you click the link, you are directed to a highly realistic, cloned FedEx tracking portal.
4. The Fee Request: The fake portal claims that you need to pay a small "redelivery fee" or "customs charge" (usually around $1.50 to $3.00).
5. The Theft: Once you input your home address, birthdate, and credit card number to pay the tiny fee, the scammers instantly harvest your financial details to make massive fraudulent charges.

Red Flags to Watch Out For

• Suspicious Links: Legitimate updates will only ever direct you to fedex.com. Scam links use misspelled words or strange suffixes like fedexvq.com, fedex-update.shop, or temporary tracking URLs.
• Requests for Payment:FedEx will never send unsolicited texts or emails demanding money to drop off a package.
• "Reply Y to Activate": Many text scams ask you to reply "Y" or "Yes" first. This is a trick specifically designed to bypass the spam filters built into modern smartphones.

What to Do If You Received a Message

• If you just got the message: Do not click the link. Delete the message, block the number, or report it by forwarding the text directly to 7726 (SPAM). You can also forward email screenshots to FedEx Abuse.
• If you want to check your package:
  If you are legitimately expecting a package, close the text. Open your browser, go directly to the official FedEx Tracking Portal, and type in your tracking number manually.
• If you already entered your card details: Contact your bank or credit card company immediately. Tell them you fell victim to a phishing scam, freeze your card, and request a replacement.