Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is mycoverageinfo.com a Scam or is it Legitimate?
Is mycoverageinfo.com a Scam or is it Legitimate?

The website mycoverageinfo.com is not a scam. It is a legitimate, third-party insurance tracking service operated by Assurant, one of the largest risk management companies in the United States.

Major banks and mortgage lenders—including Chase, Wells Fargo, Bank of America, and Rocket Mortgage—hire this platform to verify that borrowers maintain active homeowners or auto insurance.

Why You Received a Notice

  • Lender requirements: Your mortgage agreement mandates active hazard insurance.
  • Missing records: The lender did not receive your updated policy renewal or declaration page from your insurer.
  • Recent changes: You recently switched insurance providers, refinanced, or your loan was sold to a new servicer.

The Danger of Ignoring It

If you ignore the warnings and fail to provide proof of coverage, your lender will purchase lender-placed insurance (LPI). This forced-placed insurance is significantly more expensive than standard policies and offers much less protection, usually excluding personal liability or personal belongings coverage.

How to Safely Handle the Notice

Because scammers frequently spoof legitimate websites, it is wise to be cautious. Protect yourself using these steps:

  • Verify with your lender: Do not use the contact details listed in the email or letter. Log directly into your official mortgage provider’s portal or call the number listed on your monthly statement to confirm if they need your insurance documents.
  • Let your agent do the work: You can send the notice straight to your insurance agent. They can securely upload your policy declaration page to the MyCoverageInfo Portal on your behalf.
  • Check the URL: If you upload the documents yourself, manually type mycoverageinfo.com into your browser. Ensure the connection is secure and features the proper company certificates.
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