"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages

Navy Federal Credit Union Member (NFCU) Personal Information Update Phishing Email Messages

Navy Federal Credit Union Member(NFCU) customers are asked to delete and not follow the instructions in email messages that claim that their online banking account's information is outdated, their accounts have been locked, will be suspended or need to be restored. The email messages (see a sample below) are phishing scams that are being sent by cyber criminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).

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Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

A Sample of the Navy Federal Credit Union Member (NFCU) Phishing Email

From: Navy Federal tech.dis.play-auth-secure-dfcu @ins-cu-nf-secure-dssd-fp-cauth-djsp-ba.org

Date: 11/11/16 1:14 PM (GMT-05:00)

Subject: Personal Information Update

Navy Federal Credit Union

Navy Federal Security Zone

Dear NFCU Member,

Our records show that one of the following information is outdated :

Username

Password

Contact Information

We earnestly ask you to Verify your information inorder to continue using your account.

Failure to Verify your information will result in account suspension

Please, click here to start the verification process

Thank you for choosing Navy Federal.

Products & Services

FAQs

Mobile Banking

Branches & ATMs

Contact Us

Navy Federal Credit Union, PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please contact us or call 1.888.842.6328.

Equal Housing Lender | APY= Annual Percentage Yield | APR Annual Percentage Rate. © 2015 Navy Federal Credit Union. All rights reserved. Message and data rates may apply

Federally insured by NCUA.

Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

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Comments 6

Jun 7, 2017 at 11:13 AM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: - start of scam - From: Navy Federal. Sent: Wednesday, June 7, 2017 10:03 AM Subject: Notification Message Important Account Information View in Browser Navy Federal Credit Union Navy Federal Security Zone Email for user Access XXXXXXXX6 Important Account Information Dear Custommer, You need to verify your identity and security questions. Please Click Here to Navy Federal Online Banking as soon as possible to update your account information, and do not lose account access. Products & Services FAQs Mobile Banking Branches & ATMs Contact Us FB TW Please do not reply to this email. This email is being sent from: Navy Federal Credit Union, PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please contact us or call 1.888.842.6328. EHL Equal Housing Lender APY= Annual Percentage Yield APR= Annual Percentage Rate. © 2016 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU 32941 (7-16)" - end of scam -

Delete

Apr 21, 2017 at 12:24 AM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: "From: Navy Federal Sent: Wednesday, April 19, 2017 4:54 PM Subject: Account Suspended Navy Federal Credit Union Navy Federal Security Zone Email for Member Access XXXXXXXXXXXX00 Account Suspended Dear Member, Just to let you know that we noticed unusual activites on your online account during our regular update today. It is either your details have been changed or incomplete. As a result of the technical issues detected your online account has been temporarily suspended. You are therefore required to verify your details to regain access to online service. Please click the link below in order to regain instant access. Thank you for your attention to this matter.we value your membership CLICK HERE TO REGAIN ACCOUNT"

Delete

Apr 4, 2017 at 8:43 PM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: "- Original Message - Subject: Suspicious Notice From: "NavyFederal Credit .Union" Serv@Crem.com Sent: Tuesday, April 4, 2017, 3:36 PM Dear Member, In an effort to safeguard your information, Navy Federal Credit Union helps to actively protect and monitor your account in multiple ways. Our monitoring systems detect signs that your profile or your identity may have been compromised. We are constantly developing new security features so that you can be a member of a more secure world. Here’s what you need to do: For immediate and continious access to restore your account now follow www.navyfederal.com/account/protection and follow the prompted instructions, once completed Navy Federal Credit Union will be responsible for any unauthourize use of your account now or in the future. We value our relationship with you and thank you for choosing Navy Federal Credit Union. Sincerely, Navy Online Team"

Delete

Jan 18, 2017 at 9:27 AM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: "- Forwarded Message - From: Navy Federal Sent: Dec 7, 2016 7:29 AM To: Recipients Subject: Final Notice: One Important Update You have new update that needs your attention regarding your statement delivery and Online Profile. We do this to ensure your account is up to date and to enable us add secure Authentication to your profile with us Due to system maintenance, all account holders are required to update their information. Proceed to update your account"

Delete

Dec 10, 2016 at 8:12 AM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: "From: Navy Federal Credit Union Sent: Tuesday, November 29, 2016 8:07 PM Subject: Unauthorised Accessed Dear Valued Customer, Your NFCU account was accessed from an unauthorised location. We need you to verified your account for us now VERIFY HERE We're very sorry for any inconvenience we might caused you Thank you for banking with us Navy Federal Credit Union"

Delete

Dec 10, 2016 at 8:08 AM by
"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages
info

Here is another scam: "From: Navy Federal Credit Union Sent: Wednesday, December 7, 2016 11:13 AM Subject: Signing Dictected Dear Valued Customer, Your NFCU account was accessed from an unauthorised location. We need you to verified your account for us now VERIFY HERE We're very sorry for any inconvenience we might caused you Thank you for banking with us Navy Federal Credit Union."

Delete

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"Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages