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Beware of "Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages

Beware of "Navy Federal Credit Union Member (NFCU) Personal Information Update" Phishing Email Messages

Navy Federal Credit Union Member(NFCU) customers are asked to delete and not follow the instructions in email messages that claim that their online banking account's information is outdated, their accounts have been locked, will be suspended or need to be restored. The email messages (see a sample below) are phishing scams that are being sent by cyber criminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).

Please continue reading below.

Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.

A Sample of the Navy Federal Credit Union Member (NFCU) Phishing Email

From: Navy Federal

Date: 11/11/16 1:14 PM (GMT-05:00)

Subject: Personal Information Update

Navy Federal Credit Union

Navy Federal Security Zone

Dear NFCU Member,

Our records show that one of the following information is outdated :



Contact Information

We earnestly ask you to Verify your information inorder to continue using your account.

Failure to Verify your information will result in account suspension

Please, click here to start the verification process

Thank you for choosing Navy Federal.

Products & Services


Mobile Banking

Branches & ATMs

Contact Us

Navy Federal Credit Union, PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please contact us or call 1.888.842.6328.

Equal Housing Lender | APY= Annual Percentage Yield | APR Annual Percentage Rate. © 2015 Navy Federal Credit Union. All rights reserved. Message and data rates may apply

Federally insured by NCUA.

Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

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