The email message below with the subject: "Verify Online Banking," is a phishing scam being used by cyber-criminals to steal SunTrust Bank customers’ information. The fake email message claims that incorrect login errors were detected on the recipients' online accounts and action is required to urgently update the recipients' account information before their online banking service is discontinued. It then further states that the recipients must click the link in it, in order to update their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like SunTrust Bank’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain to access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.
The Phishing SunTrust Bank Email Message
Subject: Verify Online Banking
We detected some incorrect login errors regarding your Online Account. Your action is required urgently. Follow a few easy steps to retrieve your account by following the link below to update your account information. Please understand that without promptly updating your Online Account service may be discontinued.
SunTrust Online Banking does apologize for any troubles caused, and is very appreciative for your help.
If you are not customer of SunTrust please disregard this notice.
View Your Documents
SunTrust Customer Care
SunTrust Bank', Member FDIC @2016 SunTrust Banks, Inc. SunTrust is federally registered service mark of SunTrust Banks, Inc.
It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.
SunTrust’s customers should go directly to: “https://www.suntrust.com/” in their web browsers or search for “SunTrust Bank” using a popular search engine.
Recipients of the phishing SunTrust email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.