"Apple Request Verification Order Information and iTunes Store Payment Cancellation" Scams

Apple Request Verification Order Information and iTunes Store Payment Cancellation Scams

Apple customers are asked to be aware of fake email invoices like the one below, which claim that they should confirm an iTunes store purchase and cancel it if they did not authorize it. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

Sample of an "Apple Request Verification Order Information and iTunes Store Payment Cancellation" Scam

From: marketing@e.dhgate.com

Sent: 10/22/2017 9:26:10 A.M. Pacific Daylight Time

Subj: [Preview Locked] Service : Request Verification Order Information

Dear Customers,

This email confirms your purchase of the following subscription:

Name of Subscription: PREMIUM Account

Name of Application: Virtual Trainer PRO : Exercise Workout Fitness

Content Provider: Virtualtrainer Sweden AB

Date of purchase: 10/19/17

Subscription Period: 1 year

Renewal Price: $135.99

Payment Method: iTunes account

The subscription period will automatically renew unless you turn it off no later than 24 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, click below and sign in.

Developer's Support Page or Terms of Use: http://www.apple.com/support

If you did not authorize this purchase , please visit iTunes Payment Cancellation Form

and follow the steps



Apple Inc.

You can find Terms of Sale and Sales Policies in the Terms and Conditions.

For answers to frequently asked questions, visit the Apple Support website at http://www.apple.com/support/itunes/store/

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 5)

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  • January 30, 2018 at 2:35 PM by an anonymous user from: Shreveport, Louisiana, United States

    I was charge 47.00 for something on I tunes. I did not charge anything so take it off thanks mary

  • January 21, 2018 at 4:46 PM by an anonymous user from: Santa Fe, New Mexico, United States

    Presumably I ordered a $150 gift card, Order IDMSW4275LGW, Document # 430665273. I clicked on the scam box, not knowing what that would do.

    How can I get this $150 cancelled.

    • January 21, 2018 at 5:38 PM by info

      Contact Apple for help because the scammers may have your Apple account's credentials. And, have your bank cancel the transaction and refund your money.

  • November 9, 2017 at 11:26 PM by an anonymous user from: Hesperia, California, United States

    I received the IDENTICAL E MAIL just now only the charge was $335.99! Unfortunately I clicked on the link...HELP!

    Bonnie E.

    • November 10, 2017 at 4:45 AM by info

      Just change your password.

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"Apple Request Verification Order Information and iTunes Store Payment Cancellation" Scams