Warning! JavaScript is turned off or disabled! Some features on this website will not work.
Alerts left arrow right arrow   

Beware of "Capital One Account Suspension" Phishing Email Scams

Comments  +
Beware of "Capital One Account Suspension" Phishing Email Scams

Capital One customers who have received email or SMS text messages claiming that their accounts have been suspended or closed should delete the messages. This is because the messages, like the one below, are being sent by cyber criminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.

Please continue below.

Sample of a "Capital One Account Suspension" Phishing Scam

Fwd: Important Information from Capitalone

Thu 18/05/2017 16:58


Dear Customer,

We notice inaccurate information on your Chase Account on 05/11/2017, For this reason, your service could be suspended. Please visit our Account information pages, located at. .

You must update your information immediately in order to avoid any interruption to your services.

This is normally caused by one of the following:

Multiple failed login attempts

Inaccurate account information

Unusual account activity

Login from an unrecognized device


Your Capital One Team

Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.

Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Share this on:

and/or ContributionDonate

Would you recommend this article to a friend or family member?
Yes (0) No (0)   

Comments, Questions and Reviews
Comment(Total: 4)

To help protect your privacy, please do not post your full name, telephone number, email address, username, password, account number, credit card information or home address in your comments, questions, or reviews.

Write a Comment, Review, or ask a Question or scroll down to view comments, reviews and questions made by others.

The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: Feb 16 at 12:42 AM by info

    Here is another scam:

    ----- Forwarded Message -----
    From: Capital One <Capitalonexxx@morning7.theskimm.com>
    Sent: Thursday, February 15, 2018 12:47 PM
    Subject: Card Disabled! Follow up your account to enable your card.

    View your document now.

    Visit Capital One Sign In
    Card Disabled!

    About your card.

    Dear Card owner,

    Due to an unauthorized use of your card, we have disabled your card and suspended all orders and transactions linked to this card.

    To enable using your card, Just sign in and reconfirm your card information and we will follow it up from there. We are sorry for the inconvenience this might cause you.

    Log In To Enable


  • Posted: Nov 13, 2017 by info

    Here is another scam:

    "From: One <infos@NS2.BLUEHOST.COM>
    Date: November 12, 2017 at 10:18:18 PM EST
    Subject: [Notification]

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    Online Verification

    Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message"


  • Posted: Sep 26, 2017 by info

    Here is another scam:

    "----- Forwarded Message -----
    From: Capital One <camille.murphy@raveis.com>
    Sent: Tuesday, September 26, 2017 5:53 PM
    Subject: Capital One Account suspended

    Download Capital One App
    Visit Capital One Sign In
    Account temporary suspended

    Dear Capital One Customer,

    Your Capital One Internet Banking account has been temporarily suspended.

    We require you to Unlock your account Unlock Access.

    Capital One Security Department


  • Posted: Jun 7, 2017 by an anonymous user from or near: Rockford, Michigan, United States

    I received an e-mail saying my Capital One account had been suspended and that my online access had been restricted for safety reasons. It said to visit "Resolve Problem" which is a link. I took this article's advice and went directly to Capital One and my account is fine. Thank you.


Submit Comment Write Your Comment, Question or Review

Write your comment, question or review in the box below to share what you know or to get answers. Please revisit after an hour or more to view reponses or answers to you questions.
All comments, questions or reviews will be examined for derogatory or indecent statements, spam or malicous code, before they are posted on this website.