Capital One customers who have received email or SMS text messages claiming that they have received payment via Capital One Transfer Money should delete the messages. This is because the messages, like the one below, are being sent by cyber criminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
Sample of a "Capital One 360 Money Transfer Notice" Phishing Scam
From: Capital One 360 <Jillian.havens63@stclairconnect.ca>
Subject: Money Transfer Notice
Date: May 17, 2017 at 10:16:46 PM CDT
Customer Number: XXXXXXX762
Capital One 360
Transfer Money Notice
We received your payment of $300:
Amount: $300.00
Memo: Payment
Submitted On: 05/17/2017
Your confirmation number is 346.
To view your account balance, sign in to capitalone360.com
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.