"American Express Update Your Income Information" Scam

American Express Update Your Income Information Scam

The email message below which appears to be an alert from American Express claiming the recipients should update their income information is just one of the many phishing scams created by cyber criminals to trick American Express customers into clicking on the link within it. The link goes to a phishing website (a fake American Express website) that steals online account credentials when visitors attempt to sign into it.

American Express card holders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.

The "American Express Update Your Income Information" Scam

---- Original Message ----

From: American Express <AmericanExpress@welcome.aexp.com>

Sent: Sat, Jul 8, 2017 2:37 pm

Subject: Please Update Your Income Information

Help Us Keep Your Account Up–To–Date

American Express


Account Ending: 42005

American Express Card

View Account

Make a Payment

Manage Alerts Preferences

We're writing to ask that you take a few moments to update the income information that you have on file with us. Since your income may change over time, it's a good idea to update it periodically so that we can better service your account in the future. Click here to update your income now.

Why update your income?

It may help us consider you for a credit line increase

It’s quick and easy to update your income now

Additionally, please be assured that we will not perform a credit check as a result of you providing your income.

Thank you for helping us keep your account up-to-date.

American Express Customer Care

Privacy Statement

Update Your Email

Your account information is included above to help you recognize this as a customer care e-mail from American Express. To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. We kindly ask you not to reply to this e-mail but instead contact us via Customer Care.

© 2015 American Express. All rights reserved.


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  • December 7, 2022 at 1:47 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    I have recently received two of these, one pertaining to my bank account at Wells Fargo, another supposedly from my Amazon credit card. They are quite convincing looking, and I am sure cause a lot of trouble for people who aren't aware of phishing.

  • September 4, 2022 at 12:14 PM by an anonymous user from: Longueuil, Quebec, Canada

    Where do I update my annual revenue

  • October 23, 2018 at 10:43 AM by info

    Here is another scam:

    "I have been receiving messages from the following addresses:

    American Express


    I have been deleting them. The latest had the following heading:

    We have added more features

    This came complete with an attachment which I have not and will not open.

    Dear Cardmember,

    We have added more security features to our website. You are urgently required to update your information so you can enjoy all the benefits attached. We are providing maximum security for your account.

    For this reason, new charges on your accounts may be declined, we advise you start your update right away.

    To start, An attached HTML Form is sent with this message.

    - See Attached Form, Download and Open to Continue.

    - This has been uniquely Prefilled for you.

    - Finish steps by filling out the Form.


    American Express

    Kindly investigate.


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"American Express Update Your Income Information" Scam