"Infinity Trendz" is an Untrustworthy Online Store

Infinity Trends customer service is appalling! I ordered a Powerbank in January 2020, 4 months ago, and still haven't received it, despite several emails that it was on the way, their warehouse has been relocated, it's being processed, etc.
Come on, Infinity Trends, do the right thing. I sent you the money, now send me my item!

Good I encountered this website. I am supposed to order. They are sending me emails to complete my transactions

I have been waiting for my order (2 power banks - $79) for almost one and half month today. I NEVER RECEIVED THE PRODUCT, even a shipping confirmation or tracking number. So I decided to check carefully. The mail customersupport@infinity-trendz.com bounces back. The other one is a gmail (suspicious for a business). I decided to check the reviews on the net and discovered the store is UNTRUSTWORTHY.
Unfortunately they are advising on the Web/Facebook and there will be many victims.

This company is running a SCAM! Beware!
I ordered two power banks weeks ago, they charged my card within two days and never delivered!
After numerous follow up attempts they emailed with every excuse imaginable! Saying shipped, delayed, customs etc.
I gave them other delivery options and addresses and they made excuses.
I requested a refund or credit and weeks later that never happened!
I just followed up and they stated they already gave the refund!
I have followed up with the bank several times.
No refund made.
I requested proof of refund from infinity-trendz none provided.
I am convinced it is a SCAM!
At the very least it is horrible, the worst kind of customer service.
Beware!
I think they believe I will get just let it go as a lesson learned... but I will not!
BEWARE!

This very same scenario is happening to me

I made an order for power bank (#11179 - fully paid) on the 3rd of March 2019 with an expected delivery of 5 - 10 working days. However I didn't hear from you until 39 days after and only as a reply to my email.
In their mail of Thursday April 11, 2019 I was assured that my order has been shipped on April 11, 2019 and that shipping to Nigeria takes 5-7 weeks. Its now 11 weeks but I am yet to receive any information about my order and they no longer respond to my emails.
This is a big scam. I wish I knew them this much.

Same issue as mine and never ever receive any email asking for the status of the purchase item or any tracking number. BEEARE OF THIS SCAMMER!

The trail mails refers.
I made an order for powerbank (#11179 - fully paid) on the 3rd of March 2019 with an expected delivery of 5 - 10 working days. However I didn't hear them until 39 days after as a reply to my email.
In their mail of Thursday April 11, 2019 they assured me that my order has been shipped on April 11, 2019 and that shipping to Nigeria takes 5-7 weeks. Its now 11 weeks but I am yet to receive any information about my order. They are not replying my mails too
This is scam. I wish I had read or known about them earlier.
I look forward to hearing from

I waited 8 weeks for an order only to have an empty box arrive.
Needless to say, I have received no reply to repeated refund requests

Dear LYING THIEVES
You are BY FAR the WORST AND MOST UNTRUSTWORTHY COMPANY I have ever purchased from over the internet. And I will spare no effort to make that known over the social media as long as I can.
You are UNETHICAL-LIARS...
I once again demand to know where my products are with immediate effect. OR I WANT A FULL REFUND IMMEDIATELY.
They were to have arrived before the end of February 2019. You had no hesitation in taking money from me, and lying to me and falsifying information regarding the process.
SHAME ON ALL OF YOU FOR BRINGING DISREPUTE TO THIS INDUSTRY.

Since the 28th if March it has been “on transport to the local sorting Centre”...
USELESS would be more than a polite summery of your company and the way it deals with its clients.

thanks, stopped just in time