Review of "Scissors Diary" - is it a Trustworthy Online Clothing Store?

Review of "Scissors Diary" - is it a Trustworthy Online Clothing Store?

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Scissors Diary's Website at www.scissorsdiary.com

Scissors Diary  at www.scissorsdiary.com

Shopping & Retail in Guangzhou, China


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Comments, Questions, Answers, or Reviews
(Total: 20)

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  • Feb 18, 2019 at 11:46 AM by an anonymous user from San Diego, California, United States

    This company is FRAUDULENT! Ads which represent nice clothing are followed by waiting 45 days for delivery but when received the clothing is NOTHING LIKE the ad.

    A Hackett I bought was so ugly it’s not even funny. Fast forward after 4 emails with them stating they are sending my refund and it’s been 4 months since initial contact.

    Their return address is in Los Angeles!Complete JERKS!


  • Jan 21, 2019 at 6:24 PM by an anonymous user from Horten, Vestfold, Norway

    I have been waiting for my order that I have payed for with PayPal for 4 weeks now. I've sent a few mails, but nothing back. I understand now that this is fraud.


    • Feb 18, 2019 at 9:35 PM by an anonymous user from Los Angeles, California, United States

      This is the reply I got today after 4 months?!

      "On Mon, Feb 18, 2019 at 5:37 PM Amber.leI from Scissorsdiary.com <service@scissorsdiary.com> wrote:

      Dear customer,


      Sorry for the long time you have been waiting.

      Since there is something wrong with our financial system these days, the refund can't be completed temporarily. Our financial department will issue all refunds together.

      I feel so sorry for this situation. Could you mind waiting for more days? But I can be sure we never scam anyone and surely refund you finally.

      Hope you could kindly forgive me and give one more chance to be of service at you.

      Best regards,

      Customer Service Team


  • Jan 16, 2019 at 11:20 AM by an anonymous user from Moscow, Russia

    This company is a scum. I have ordered 2 dresses and boots, and all are rubbish. They copy what’s at the pictures on their web and make it with the cheapest materials!! All 3 pcs looks ugly and I ain’t gonna wear it. Total waste of money! Don’t buy from them, very disappointing experience. And btw it’s a Chinese company, which is not mentioned anywhere.


  • Jan 14, 2019 at 1:08 PM by an anonymous user from Millville, New Jersey, United States

    I ordered a coat and I was told that I will be receiving an email "shortly" with tracking information. That was a week ago and still no email. Does anyone have a number to contact them?


    • Jan 16, 2019 at 11:22 AM by an anonymous user from Moscow, Russia

      They have a customer service email on their website. But don’t expect to get good merchandise from them. They will make a cheap copy the items and send them to you. Just got their parcel after a month and it’s very disappointing.


  • Jan 12, 2019 at 1:37 AM by an anonymous user from Pozuelo de Alarcón, Madrid, Spain

    Good morning, I order 4 jackets and they have not sent anything, every day a different email with a different tracking number and this number does not exist.

    I will not recover my money but I hope I can help others not lose it.


    • Jan 12, 2019 at 6:53 AM by info

      Open a dispute with your bank to have your money refunded.


  • Dec 20, 2018 at 7:38 AM by an anonymous user from London, England, United Kingdom

    To update Dromore my previous email. I was contacted by scissors diary and was YET again asked to be patient they are processing my order.

    This was after having received communication from Paypal. I demanded a refund and by the next day in the morning I received an email from PayPal that I received a full refund.

    I was then emailed by scissors diary making threats that they will with old my refund unless I request PayPal and world pay to remove the negative comments they had received after my complaint.

    If using this company be aware that you may not receive the order and you will be waiting for over a month without any means of communication, not unless you contact them first.


    • Dec 20, 2018 at 7:45 AM by info

      When a company threats you like that, you should never trust them.


  • Dec 20, 2018 at 5:16 AM by an anonymous user from Kingston, Jamaica

    I made an order about two months ago and still no merchandise to date. I went back to view the product only to find out that the page does not exist. I feel like I have been robbed and this is definitely not a credible online store.


  • Dec 19, 2018 at 5:12 PM by an anonymous user from London, England, United Kingdom

    I ordered my dress on 26/11/18, 18/12/18 still no dress even though it says 10-15 days for shipment.

    I called PayPal with whom I made the payment through. They escalated your query and I got a response, yet again with the same bull of being patient, they are processing my order.

    I responded that I wanted a full refund and quality too, no longer wait.

    Awaiting their response.


  • Dec 12, 2018 at 7:17 AM by an anonymous user from Barcelona, Catalonia, Spain

    Hello I paid 10 euros more so that the shipment will arrive before and I am still waiting for it


  • Dec 8, 2018 at 3:42 AM by an anonymous user from Haifa, Israel


    I bought a dress at the store and was promised delivery up to 7 days, actually, even after 20 days I did not get the dress with such and such excuses.

    You can not buy from this store!
    I spoke with the store dozens of miles and that did not help. I did not get my money back.


  • Nov 28, 2018 at 3:44 PM by an anonymous user from Toronto, Ontario, Canada

    I am sure they ship to Canada but would also like to know if they are trustworthy....Products look amazing


    • Jan 12, 2019 at 1:34 AM by an anonymous user from Pozuelo de Alarcón, Madrid, Spain

      The products do not reach the store, it is a fraud. I made purchases of 140 and in two months I received nothing.


  • Nov 25, 2018 at 6:13 PM by an anonymous user from Mexico City, Mexico

    Hello! I would like to know if someone has experience with shipments to Mexico?


    • Jan 4, 2019 at 10:39 PM by an anonymous user from Mexico City, Mexico

      I ordered one month ago and received an email just last week where they said that one item in your order is on the way. Track your shipment to see the delivery status. The tracking number does not exist in DHL currier.
      I will wait but it is not a trustworthy company.


    • Dec 18, 2018 at 11:40 AM by an anonymous user from Mexico City, Mexico

      Hi, I haven't received my package yet. I have been wating in Mexico for more than 10 days.


    • Dec 17, 2018 at 10:46 AM by an anonymous user from Monterrey, Nuevo León, Mexico

      I want to know also! but I have not even seen reviews about shipments to mexico!


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