"Platinum Support" at platinum-support.com - it is a Fraudulent Website

I do not want anymore products from purefit I'm still getting charged for a product that thought was one off payment

I am another very unhappy customer who has been duped by a very unscrupulous business.
Like the comments above, please close what ever account you may have and stop sending a product that is useless. I don't need more of your product just to throw in the bin

Please close this acct immediately.If it isn't closed as I request I will contact the vancouver bbb or the rcmp.Send no more product. It doesn't work & I don't want anymore.

Please cancel my order for SKINCELL ADV. IT doesn't work & if this order isn't cancelled I will contact theVancouver BBB.

Don't order anything from these people after my order came in they charged me for a detox I didn't order had to put a stop on my credit card. Stay away

Yeah its a scam - sent me more than I ordered, then refused to honor a refund when I returned the goods. Don't go near them!

I had a similar experience with the same "young ladies" that were on Shark Tank and they invested one million dollars. It was for a product called "Blood Balance" to help with diabetes. Interested in the "free bottle." When I saw you get it if you purchase one of there multI bottle orders I passed. Next thing I see on my Visa (which I check every day on line) for $198.00" from the party they said to look for. I immediately contacted my Visa and registered the charge as FRAUD and was given a provisional credit for the $198. They soon gave me full credit for the amount. I received an email that my product had shipped. When it arrived I opened it not knowing what it was. 5 bottles of the product with not a piece of paper enclosed. I sealed the "bag" up and said "return to sender." Two days later I received the bag back because I had opened it and therefor was not accepted by the P.O.
I will get the best address to send it back since there is a 60 day money back guarantee.
The return address on the bag is: Warehouse Fulfillment"
With the virus I am am at home without much to do. Therefore I will spend the time to contact Shark Tank to find out what is the story. Will post results here if I can.

Out of a survey. $10.95 was the amount I was supposed to be charged but I checked my acct and 198.95 was taken. Now that banks are closed, I cant contact my bank.
Shame on the lowlifes that prey on honest people. I will try to contact this bogus company. Oh, btw I received 5 jars of what I don't know

can you please refund my money into my account

These are scammers! Buyers beware. Under no circumstances order anything from these people. You will only lose money.

Do these guys actually send you something?

I sent for the free sample and when I read the small print it said I will be sent a bottle every month automaticaly.I have tried to contact these people .how do I stop them taking money from my account

You may need to cancel your credit card and get a new one. Also, open a dispute with your bank to have your money refunded.

Hi, I received exactly the same email order confirmation for Purefit Kento. I thought I was spending $29.99 but when my credit card statement came in I had been charged $279.28 and being an aged pensioner I can ill afford to spend that kind of money. What a rip off.

I will be contacting my credit card supplier to make sure they dont take anymore money from my account. I have never received an invoice from them. If I had of I would have cancelled the order immediately once I saw the total amount.

I also got scammed the same way. There appears to be no way of getting my money returned. My bank said to just return the the 5 bottles they sent.

How is that going to help. I did cancel my credit card however, but I am still out the $279.28. The b******s are simply reselling the perhaps legit Kento bottles at a profit and tricking people thinking they are requesting a free trial bottle. There has to be some way of stopping them... and I would think the credit card companies should be able to intercept such transactions as they know who is getting the money.

Damnit, damnit, damnit, who's eyes do eye stick my pencil into! I'm so p**ssed off!

I have same problem, they charged me for Keto Slim and Smart Cleanse. None of them worked of course and none was ordered.

Please help, how do I stop this company taking money from my account, they have taken £151 last month and £53 this month for things I have not ordered. Their Keto Slim is a complete load of rubbish.

Open a dispute with your bank to have your money refunded. Then, cancel your card and get a new one to stop the unwanted charges.

Yes they are scammers I had to cancel my credit card.

DO NOT SEND FOR THESE, IT IS A SCAM.

they advertise £22 a bottle. Then when you see your bank statement they have charged you £55 a bottle and they send you more bottles without you asking or ordering more.

And they take the money from your account before they send them to you.

I ordered purefitketo after seeing a Instagram advert, it featured the makers on shark tank fain8ng investment from all investors.

This is a lie it wasn’t on shark tank.

I chose 2 bottles with one free which should have cost £50 instead I was charged £99, I received an email from plstiumum support, I rang my bank to ask future charges to be blocked by this company.

I have taken screenshots of the Facebook ads, google ads and Instagram adverts and contacted them to ask for these fraudulent adverts to be taken down.

I’ve email customer support 3 times to cancel and ensure I never get repeat.

I’m really disappointed in Facebook and Instagram fir for posting these adverts with so called clips of shark tank investors, for me that was biggest motivator to order.

I didn’t think it was possible without consent to sign someone up for repeat orders and I also thought they had to show charges on your card at checkout,

I truly believed I was scammed because I never thought Instagram would host scam Adverts.

Can't believe this has happened to me too! I ordered slimming pills, supposed to be £37, they took £53. It's too late now, money lost and lesson learned!
How come these scammers get to advertise on FB? SO ANNOYED!

Why have u taken £151 sterling when I ordered option one, buy 3 get 2 free, you should have taken £67.20.

Received via email:

"This is a scam email

-------- Original Message --------
Subject: Purefit Keto New Customer Support Hotline: 44-808-189-6334
From: Purefit Keto Customer Support
Sent: Friday, 25 January 2019 21:55

Dear Angela Storton,

For your convenience, we have updated our support hotline to a new toll free number!


To reach us, please call anytime 24 hours a day: 44-808-189-6334

This email is in reference to your recent Purefit Keto order.

Please be aware that our charges will appear on your credit card statement as "Healthy Herbals Shop 1-888-769-5656".

Your Order ID is: 918789da3c-5becb6-1d446774-64152158

Thank you,

The Purefit Keto Support Team"

I was scammed by these sc*mbags as well with the pure Keto fit, ordered the 3 2 free offer and yes they took £151 instead of what they should have, they sent 2 emails confirming my order but no prices on the emails.

I've refused collection of the product as they have not responded to any of the 6 emails.

I've sent them thankfully my bank has refunded the money pending them tracking them down, will never fall for something like this again...

Received via email:

"Good Afternoon

I wanted to let you know that today I was scammed by this company.

I ordered some slimming tablets on line costing £25.

When I checked my bank account they had taken £151. I called the number in the email and a message said it had been discontinuted as it was believed to be fraudulent.

I contacted my bank abd they informed me that I have also been signed up for a sunscription and they could take more money off me.
The bank are going to block these.

Kind Regards

BeckI Swift

---------- Forwarded message ---------
From: Sales Support
Date: Wed, 16 Jan 2019, 08:59
Subject: Important - Purefit Keto Order Confirmation

Dear Rebecca,

Thank you for your order!

This email contains important information about your recent Purefit Keto order.

Please be aware that our charges will appear on your credit card statement as "Fatloss Store 18009721604".

Your Order ID is: bd7b436d46-5c3ef3-15c9b347-46977152

To reach us, please call 9AM to 5PM PST:
Support Line: 44(20)3318-1178

Your order is now being processed by our shipping department, we'll email you with a
Tracking Number to watch your delivery process within 1-3 days.

Feel free to reply to this email if you require 24/7 support.

Thank you,

The Purefit Keto Support Team"

This looks identical to what I'm experiencing. I can't find the link that I used from Facebook but did just assume it would be reliable.

I ordered 2 bottles get 3 free but can't now find the link I ordered through. I contacted the sales support (same contact you quoted) who have refunded $50 - obviously not enough as I was charged £151 for something I thought costed £26.

Can you point me towards the website you ordered from? I haven't even started using the product!

Fully refunded within 2 days

I too got overcharged by Purefit. I ordered the buy 3 get 2 free option 1 offer. Should have been £67.20 total and was charged £151.

I too did not receive an official invoice when I placed the order. I contacted them several times and got responses. They refunded £63 but this was because their maths was wrong and they worked on a figure of £88 instead of $88.

Anyway, they have refunded some of it, so I am still in contact now to make sure I get the rest back.

Plus they sent an email saying that if I didn't return the goods then they would refund me 30% of the order value.

I am still fighting, so you should too.

I wish I had found your warning before I bought a health supplement through these people.

They initially tookt £98 more than I was supposed to pay, and when I emailed them to complain, they repeated the order and took another £53.

Please keep working to help idiots like me.

No more online shopping with unknown sellers!

Oh my goodness me I so wish I found this site before I made my purchase. I've been a silly silly girl. Wish I could say girl should be stupid olde t*rt!

I seen wondrous Cambodia gambon or whatever miracle they were selling. Buy 2 get 3 free total £22.50 think it was popped all my details in all I could see was help come the new year.

Will get an email in 1-3 days with despatch details. Never received an email yet 1 week later. But when checking my bank £151.50 poof gone. GUTTED cant believe I've been so bludy stupid. Dar'nt even tell hubby.

Merry bludy xmas hope it chokes yet sc*mbags ripping off desperate people!

Received via email:

"From: Helen smith
Date: 17 October 2018 at 08:47:26 BST
Subject: Fwd: Cancellation Confirmation for your Purefit Keto

Dear sir/madam

I found what I believed to be a UK and genuine website selling the pure fit keto product as featured on dragons den. I ordered a bottle for £28.00 this included postage within the UK.

I was charged £53.00. I called the number on the order confirmation and they said the bottle I ordered was £37 plus costs for shipping from the USA.

They have refunded £18 to my account, well they say they have, no monies received yet and they have closed my account down.

I had to report this as it is a scam.

Kind regards
Helen

Sent from my iPhone

Begin forwarded message:

From: Sales Support
Date: 17 October 2018 at 08:39:30 BST
To: Helen Smith
Subject: Cancellation Confirmation for your Purefit Keto

Hello Helen Smith,

This email is your confirmation that your account has been canceled.

Cancellation Confirmation ID: 534af1aa6c-5bc2f4-ef359f14-96301592

Please note that all future billings and shipments are permanently canceled as well, and you will need to contact us if you ever wish to re-order.

To reach us, please call 9AM to 9PM PST:
Support Line: 44(20)3318-1178

Feel free to reply to this email if you require 24/7 support.

Thank you,
The Purefit Keto Support Team"

can I ask what telephone number you used as this has happened to me, 151.00 taken from my account.

02033181178 be patient, it took over 1 hour before they answered,
after being offered various discounts I demanded full refund, got email telling me £151 will be refunded.

The same happened to me on Oct 13 and they have taken more money than I authorised.

The same thing has happened to me....I've ordered turmeric tablets more than one month ago, I was charged with an amount way higher than the one reported on website. After that, just yesterday i've received the notification of a payment of 53£ to the same company, without ordering any items. I've immediately blocked my card, unluckily the only refund could be processed by the company itself, but I'm scared they have just screwed me... if only I had known before.

The returned an order as soon as I received it with the tracking number! They said they didn't received but my post office said they did! Will not refund my money. STEER CLEAR OF THESE SCAM ARTISTS.

Smart Cleanse Detox, ie. living-healthy-shop.com ie. Purefit KETO.

They give 4 telephone numbers that don't work Canada 1-888-422-9040

New Zealand 64800398739 USA 1-888-422-9040 International 44(20)3318-1179.

I ordered on 3rd August for 3 boxes I payed a lot more then expected but as it was a one off order I was too busy to do anything about it. I did NOT ask for repeat orders, but they sent another invoice to day for £50.00 and said a shipment was on its way.

I have stopped all further payments to this scam company by phoning my credit card company, but I do not know if I will have to pay the £50.

I will never order like this on line again.

Pauline F

I like you got done the same way even after my bank stopped further payments they still took another payment from me and that’s after stopping my card and getting a new one

HI

I just faced the same thing .. my card was charged 4 times more than the actual amount and I cant do anything about it now!

It happened to me just recently. I ordered Turmeric bottle in this online site but after placing my order & charged me with the price amount, I just received a confirmation email from their side & that's it. No product has been delivered. This is totally a scam!

diet-turmeric.com


Sales Support
To:D.....


Jul 22 at 10:43 AM

Dear D...,

Thank you for your order!

This email contains important information about your recent Turmeric order.

Please be aware that our charges will appear on your credit card statement as "Nutra Supply Center 1-800-967-5104".

Your Order ID is: faf1cfb3e6-5b5425-c952c135-26669868

To reach us, please call 9AM to 5PM PST:
New Zealand:
Call us toll free: 64800398739

United States of America:
Call us toll free: 1-888-422-9040
International: 44(20)3318-1178

Your order is now being processed by our shipping department, we'll email you with a
Tracking Number to watch your delivery process within 1-3 days.

Feel free to reply to this email if you require 24/7 support.

Thank you,

The Turmeric Support Team

Received via email:

"Scam email.

What can I do to cancel my subscription as I ordered one lot legitimately but now they keep sending me these emails, can they still keep charging me?

Thanks
Karen

Sent from my iPhone

Begin forwarded message:

From: Turmeric Customer Support
Date: 19 July 2018 at 19:52:03 BST
Subject: Your Order has Been Shipped - Turmeric Tracking Details

Dear Karen,

Your Turmeric order has been shipped!

Our charges will appear on your credit card statement as " Slim Down Center 1-800-984-3176 ".

Your Order ID is: b0d8f2cec6-5b4724-53a63208-09969182

To reach us, please call 6AM to 9PM PST:
New Zealand:
Call us toll free: 64800398739

United States of America:
Call us toll free: 1-888-422-9040
International: 44(20)3318-1178

Click this link to track the delivery progress of your order:
https://tools.usps.com/...
Allow up to 48 hours for the tracking number to begin showing live updates,
please feel free to reply to this email if you require 24/7 support.

Thank you,

The Turmeric Support Team"

Received via email:

"I got scammed !!! Please see the order from below. I ordered the turmeric forksalin and got charged way double the price and never received the product!

---------- Forwarded message ---------
From: Sales Support
Date: Fri, Jul 13, 2018 at 3:58 PM
Subject: Important - Turmeric Order Confirmation

Dear Mihaela,

Thank you for your order!

This email contains important information about your recent Turmeric order.

Please be aware that our charges will appear on your credit card statement as "Naturals Health 1-888-818-6145".

Your Order ID is: 6b1281c784-5b492c-d6870a84-08024558

To reach us, please call 9AM to 5PM PST:
New Zealand:
Call us toll free: 64800398739

United States of America:
Call us toll free: 1-888-422-9040
International: 44(20)3318-1178

Your order is now being processed by our shipping department, we'll email you with a
Tracking Number to watch your delivery process within 1-3 days.

Feel free to reply to this email if you require 24/7 support.

Thank you,

The Turmeric Support Team"

I fell for this scam too since I got an email from a close friend and it seemed legit. I put in my info but Chase declined the charge.

I called Chase and they didn't know about this site, but to let them know if any changes come up (none so far).

The company called me the next day and said they would send the order COD. I haven't had anything delivered yet but I'm refusing it if it comes.

Fell for it! Received an e-mail from a trustworthy friend.
She later posted on FB that her e-mail account had been hacked and to be careful.

By this time I had already ordered the product. I then became suspicious. Too many things were not right.
The confirmation e-mail did not look professional etc. etc.

The amount debited to my credit card was much higher than the order. There seem to be so many scammers out there it is sickening.

Same for me with Turmeric and Platinum-Support! Scam, scam, scam! Bill doubled for the first order. Recieved a second one without asking, telling me that - I didn’t even knew there were a in the items! They don’t want to refund the second product that I didn’t even recevied.

They don’t want to tell me their postal address so that I can send legal documents to summe them to refund the and .

Stay away!

I even contacted Women and fitness magazine for the fraud because they used the front page of their web site to promote their product.

Be aware and don’t give them your money!

Scam, scam, scam...

Ordered Safflower Oil capsules for health and dietary needs. Ordered 3 bottles at $29. each bottle. received 5 bottles. Called and was being billed $199.00. then she said she would take off 50.00 and there would be another item coming out (I believe for 69.00) which I did not order.

She said she would stop that. We will see when my c/c bill comes. After thinking it over, I called back and said I was returning the 5 bottles. She said they would send me an e-mail with the return information and that there is a $5.00 restocking fee per bottle.

What a rip-off. I haven't received the e-mail yet. If I don't get it in 24 hours, I will be doing a billing dispute with American Express. Last time I ever order anything online. Buyer Beware

I got caught also! They charged me twice the amount for the first order and then a second amount for a product I did not even receive.

Same thing : the company seemed professionnal and said to write or call for any problem, that the Customer was important. I cancelled everything 2 times, they told me that Nothing would be charged but changed their mind by saying that it was to late because the item was already sent. I did not receive it, so I asked that they refund the amount on my credit card but they refuse because I did not called to get a return number to... put on the invisible package!

I am writting email daily since May 30rd to settle that problem. I called them today. One representant haung up, the secund one promise to transfer to a supervisor. I had to press 9 to get a call back. I am still waiting...
C'est une arnaque! Ne vous laissez pas prendre...

I too have now received this scam email from this outfit: And of course the toll free # is always busy:

"Dear J........,

Thank you for your order!

This email contains important information about your recent CLA Safflower Oil order.

Consistent and proper use of CLA Safflower Oil is essential for maintaining a healthy & lean body. A refill has been shipped to you with a fresh 30-Day supply of CLA Safflower Oil.

For best results, be sure to take your CLA Safflower Oil supplements once a day with breakfast or dinner. This is a notification that your refill has been shipped!

CLA Safflower Oil – ORDER DETAILS:

Total Charge (with free-shipping) = $69.85

Please be aware that our charges will appear on your credit card statement as " Herb Vitamins 1-888-849-8039 ".

Your Order ID is: a2994e6277-5aeb84-4333e126-87368184

To reach us, please call 9AM to 9PM PST:
Call us toll free: 1-888-422-9040
International: 44(20)3318-1178

Your order is now being processed by our shipping department. We will email you with a Tracking Number to watch your delivery process within 1-3 days.

Please feel free to reply to this email, should you require 24/7 support.

Thank you,

The CLA Safflower Oil Support Team

***Important, if for any reason you do not wish to receive this portion of your order, please contact us within 24 hours to cancel.***"