Netflix Your Account is on Hold Scam

Netflix users who have received the fake "Your Account is on Hold" email below, which asks them to update their payment details, are asked to delete it and should not follow the instructions in it. This is because the email is a phishing scam sent by cybercriminals to steal their Netflix account credentials (user names and passwords). And, once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts and hijack them.

Netflix Your Account is on Hold Scam

The "Netflix Your Account is on Hold" Scam

Netflix <cswomenwear0244@destirayoodu.com>

Tue 10/15/2019 8:27 PM

Netflix

[!!]Your account is on hold.

Please update your payment details

Hi ,

We're having some trouble with your current billing information. Would you like to retry running your card again?

Your Card

VISA:

Subscription Type

Monthly

RETRY PAYMENT

ENTER NEW PAYMENT METHOD

Need help? We’re here if you need it. Visit the Help Center or contact us now.

–Your friends at Netflix

Netflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 3)

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  • March 2, 2021 at 3:06 PM by info

    Another scam:

    "From: NetfIix Q1rxmjZZUWtN8rH-6NqiE1PwTbnU87fc@vGsXG9yY-73624845.darus.xyz

    Sent: Mon, Mar 1, 2021 10:42 pm

    Subject: NetfIIx ID Suspended

    Yоuᴦ аccоuոt іѕ оո hоΙd .

    РΙeаѕe uраte уоuᴦ рауmeոt detаіΙѕ.gwVGjxj

    Hello Customer,

    We'ᴦe hаvіոց ѕоme tᴦоubΙe ԝіth уоur curreոt bіΙΙіոց іոfоᴦmаtіоո. WоuΙd уоu Ιіke tо retrу ruոոіոց уоuᴦ ⅽаᴦrd аցаіո?v7477JHpm

    gwVGjxj

    ՍРdAТE РAYMENТ AⅭⅭOՍNТ

    Need help? We’re here if you need it. Visit the Help Center or contact us now.

    –Your friends at NetflixgwVGjxj

    Questions? Call 007-803-321-2130"

  • January 29, 2021 at 6:50 AM by info

    "From: payment@billing.netflix.com - n9am9neoti@n9am9neoti.com

    Sent: Thursday, January 28, 2021, 11:16:14 AM EST

    Subject: Important : Youг Netflix account is suspended. #N9AM9NEOTI

    Your Account Is Now On Hold

    Hello,

    Uh oh! We weren't able to process your payment. To keep enjoying everything that Netflix has to offer, please update your billing details.

    Update Your Billing Details

    Thank you for using Netflix, and we hope to have you back soon!

    If you have any questions, please Contact Support.

    Sincerely,

    The Netflix Team"

    Here is another scam.

  • January 27, 2020 at 9:24 AM by an anonymous user from: Sandton, Gauteng, South Africa

    "From: anything@wipei.com.ar

    Please update your payment details

    HI Customer,

    We're having some trouble with your current billing information. Would you like to retry running your card again?

    Subscription Type

    Monthly"

    Received this scam.

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Netflix Your Account is on Hold Scam