Is Appsute a Fake Microsoft Software Windows and Office Store?

My elderly father "ordered" a windows 10 update for his old computer. When he told me about the $46.83 purchase I immediately became suspicious as I had paid $139.00 for the update from a trusted on line store. I advised him NOT to do the download until I could so some research. Everything I found indicated a scam, I contacted two different tech experts and neither had heard of AppSute, nor had the tech community I asked on facebook. I wrote a letter asking for a refund of the monies sent and sent the letter via usps to: AppSute
1415 N. Lacrosse St.
Rapid City, SD 57701
I got this information off their website. We received the letter back from the post office with a yellow sticker return to sender insufficient address with a second yellow post office label manual proc req. this showed return to sender not deliverable as addressed unable to forward. I have tried multiple times to call the company @ 1-855-523-7883 at different times of the day and night. The phone goes straight to a voice mail with options 1-3. None of the options work, you are unable to leave a message and the phone eventually hangs up on you, the caller.
PLEASE FOLKS, DON'T FALL VICTIM LIKE MY ELDERLY FATHER DID.
this is sad that people actually think its ok to scam others.

My name is Pedro M, I order windows 10 home on February 18, 2020, order # 197873. I like to know what happened...

Paid by credit card & received an email with instructions but NO key code. Credit card company refunded the charge. DO NOT deal with this site.

I was scammed after purchasing Office 365. The product key was invalid. I contacted Microsoft and they confirmed. I hope the credit card company will refund.

Take the time to read the reviews- particularly the "bad" ones. Obviously all written by the same non-english-fluent person. (And none bad).

Thank you for your comments. I checked the reviews and noticed had badly written they were. There were too many reviews with the same date. You saved me from spending money.

Why didn't I check first? Never again! It won't download, have to dispute the payment through my bank

I just finished dealing with them. I couldn't get a straight answer for some simple question(s) that I had, and the tech support email response had poor English and it was unclear. I tried to get clarification and indicated that if I couldn't get a straight answer that I would cancel. I didn't cancel, because I was hopeful that someone responsible and English speaking in the company would respond. instead I received a credit for my purchase. I rarely, if ever, leave a bad review ... but, these people are awful. yes, they are cheap, but cheap in this case means 'very bad" people to do business with. I would recommend to anyone to stay clear of this company.

It's a fraud!

My elderly father purchased a Windows 10 upgrade very cheap through them. He has not installed it thank heavens. I tried to email for refund the email doesn’t work. Looks like we’re out $50. I hate creeps.

The New Address they have on their site is still Fake according to Google Maps: 1415 North lacrosse street, Rapid city, SD 57701