American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to the American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.
The "American Express Account is Inactive or has been Disabled" Phishing Scam
Subject: SPAM: Your Account is inactive
Date: Tue, 12 Feb 2019 12:44:19 -0600
From: American Express <email@example.com>
Your Account is inactive or has been disabled
Several indicators let us know that you are not logged in to your account recently, our server has determined your account status: INACTIVE Verify that your account is not disabled.
kindly download the document attached to your email and
follow the instructions to activate your account
Your prompt response regarding this matter is appreciated.
This system bankingis being conducted by Convergys Analytics on behalf of American Express in accordance with our privacy and security standards.