Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Walmart Online Order Fraud. - How to Protect Yourself
Walmart Online Order Fraud. - How to Protect Yourself

With an international company such as Walmart, brand abuse is inevitable. If you received an order confirmation email from Walmart but you did not place an order, it may be a phishing scam attempting to gather information, or in some cases, spread malware.

Signs of Fraud

  • The recipient may have not placed a Walmart.com order
  • The message contains very poor grammar.
  • There is no order number or details about the order. A real order confirmation email contains the details of your order without clicking on any links, as well as where it is being shipped and the payment method.
  • The email listed as the sender is not from an @walmart.com domain. You can see the embedded email address by hovering your cursor over the “from” line in the email.
  • There may be multiple emails listed in the “to” line, or there may be “undisclosed recipients"

How to Protect Yourself

  • If you actually placed an order and are suspicious about the email you received, log onto your Walmart.com account to check your order status. Remember not to click on any links within the email claiming to take you to your account.
  • Keep your virus software updated on all your computers.

If you were a victim of fraud, you should file a report with your local law enforcement agency along with the Federal Trade Commission (FTC) at https://www.ftccomplaintassistant.gov/.

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