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Hold on Amazon Account Account Alert Information Scam

Cybercriminals are sending out thousands of fake "Account Alert Information" emails like the one below. Therefore, recipients are asked not to click on the links in these emails because they will be taken to a fake Amazon website. On the fake website, visitors will be asked to sign-in with their Amazon account credentials. And, if they do, their account credentials will be sent to the cybercriminals behind the fake emails.

Hold on Amazon Account Account Alert Information Scam
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This is why Amazon customers asked to go directly to www.amazon.com and sign in to their account from there, instead of clicking on a link that may take them to a phishing website.

For Amazon customers who have already been tricked by the scam, it is recommended that they change their password immediately before their accounts are hijacked and used fraudulently.

The "Hold on Amazon Account Account Alert Information" Scam

From: Amazon's Support - no-reply@diegoleiloes.com.br

Date: December 15, 2020 at 8:04 AM

Subject: [Re Alert] Account Alert Information ID 3774525865 12/15/2020 1:04:42 PM

Dear Customer,

We have placed a hold on your Amazon account and all pending orders.

We took this action the billing information you provided did not match the information on file with the card issuer.

To resolve this issue, please verify now with the billing name, address, and telephone number registered to your payment card. if you have recently moved, you may need to update this information with the card issuer.

Please update your account information to verify the account .

[link removed]

if we are unable to complete the verification process within 3 days, all pending orders will be cancelled. You will not be able to access your account until this process has been completed. We ask that you not open new accounts as any new order you place may be delayed.

We appreciate your patience with our security measures.

Thank you for your concern.

Sincerely,

Amazon.com

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  • December 15, 2020 at 3:52 PM by an anonymous user from: Downtown, Sacramento, California, United States

    Hello my name is Michelle I think I was scammed out of my money I am reaching out to my bank institution now to put a stop a hold on the money

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Hold on Amazon Account Account Alert Information Scam