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Beware of ShareMyPC Technical Support Telephone Scam Calls

2016-02-23T17:29:54 -  +
Beware of ShareMyPC Technical Support Telephone Scam Calls

If you receive phone calls from persons asking you to use ShareMyPC, by claiming that they are technical support representatives calling from Microsoft or other companies to remove a virus from your computer, or it needs some form of fixing, please terminate the call. Scammers are currently tricking persons into downloading, installing the ShareMyPC software, and giving them (the scammers) remote access to their computers via the ShareMyPC software. Microsoft and other legitimate companies will never call and ask their customers to install any of form of software.

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This form of technical support scam is similar to the ShowMyPC scam. Please click here for more information.

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  • Posted: Feb 23, 2016 at 5:36 PM by info

    Received the following from an anonymous user:
    - - - -
    I received a phone call from an Indian accented speaking male who informed me he was from Microsoft and that he was trying to fix my computer from unwanted programs being downloaded without my knowledge. he asked me to press the FN key and the letter r together at this point a folder search box popped up. He then asked me to type inf which brought me to a folder file section said these were the unwanted programs then asked me to input www.sharemypc.com in the search box I started a search on chrome to inspect this site and i get the feeling that it was some scam to gain control of my computer.once i was delaying his request to cooperate and press ok for that site to gain access he quickly made up an excuse as to why he would need to call me back to fix said issue.Has anyone else had this happen and is this a scam...if so how do i report this and could the damage be done already how can i set my laptop so it can not be controlled from an outside source.

    delete


  • Posted: Feb 23, 2016 at 5:32 PM by info

    Received the following from an anonymous user:
    - - - -
    I made a stupid mistake and called a number on my computer as I thought it was Microsoft Support. The gentlemen told me he was Microsoft Support, so, I gave him access to my computer via ShareMyPC. I don't know if he downloaded any information from my computer, but, he definitely ran some "tests" to diagnose what he thought was wrong and told me all typed up all of the following:

    (Please Note - I am concerned as he had access to my computer and made me feel like I had some real bad viruses that I needed to get taken care of...I have since changed all of my passwords and want to ensure that I am safe from this fraudulent type of behavior)

    LIVE PC FIX
    Name:- Paddy Singh
    Toll free Number:- 1-888-574-2575
    Extension Number:- 2330
    Employee ID:- A1376
    24*7 Technical Support

    He told me his email was paddy@microsoft certified technician.com.

    delete