The email message below, which claims the recipients' Netflix membership is on hold because that Netflix failed to validate their payment information and will suspend their accounts, is a phishing scam. The fake Netflix email message was sent by cybercriminals, to frighten Netflix users into sending their personal information, credit card information and other sensitive information that the cybercriminals need in order to rip-off their victims. Recipients of the fake Netflix email message are asked to delete it, and should never follow the instructions in it.
The "Your Netflix Membership is on Hold" Phishing Scam
From: Netflix <support@netflix.mail.com>
Date: Friday, November 10, 2017 at 6:27 PM
Subject: Your Netflix Membership is on hold
We recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.
Click here to verify your account
Failure to complete the validation process will result in a suspension of your netflix membership.
We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.
This process will only take a couple of minutes
and will allow us to maintain our high standard of account security.
Netflix Support Team
This message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and required you to update your account to continue using our services uniterrupted.
Recipients who were tricked by the phishing Netflix email message should change their Netflix passwords immediately, and if they are unable to do so, they should contact Netflix. They should also let their banks know that their credit card information was stolen by cybercriminals before the credit cards are used fraudulently.
In order to protect against phishing scams, Netflix users should never click on a link to sign into their accounts or open and complete attached forms that request account credentials, personal and financial information.netflix users should instead, go directly to www.netflix.com, and update their information or carry out other tasks on their accounts.