eBay customers or online users who have received email messages like the one below thanking them for their order or purchase is a phishing scam. The fake emails are being sent by cyber criminals to trick potential victims into responding with "Ship my order" to confirm their so-called orders, or "This is not my item" if the so-called items were sent to them by mistake. Once the online criminals receive a response from their potential victims', they will ask their potential victims to visit phishing websites that steal credit card information, online account credentials or personal information. The potential victims may also be asked to visit malicious websites that will infect their computers or mobile devices with viruses, ransomware, spyware or other malware.
Sample of an "eBay Thank You For Your Order or Purchase" Phishing Scam
-- Forwarded message --
From: ebay.com <reply@fermance.com>
Date: Sun, May 28, 2017 at 12:47 AM
Subject: Thank you for your order
ebay.com
Thank you for your order :
1.Axel Panel Platform Bed, Queen,
Price: $718 $1,148.80
We need your confirmation to ship your order, please Click Here and reply with " Ship my order ".
If you think this was sent to you by mistake, please Click Here and reply with " This is not my item ".
Recipients of the fake or phishing emails are asked to delete and should not follow the instructions in it. Online users who have already being tricked are asked to contact their banks if they tricked into using their credit card on the website that they were taken. They are also asked to change the password for their online accounts.