"Mail Inbox Storage Exceeded Limit" Phishing Scams

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Updated: Jun. 22, 2017 2017-06-22T16:02:29
Posted: Jun. 22, 2017 2017-06-22T15:11:46
Online Threat Alerts (OTA)

Online users who have received email messages like the one below, which claim that their inbox storage or mail storage has exceeded its limit, should delete the same email messages. This is because the email messages are phishing scams being sent by cyber criminals to their potential victims, in an attempt to trick them into visiting phishing websites that steal email account credentials. This is why online users should never click on a link to sign into their accounts. They should go directly to their email providers' website and sign in from there or use a mobile app.

A Sample of the Phishing Scam

[CASE #73822930St9] More storage space needed immediately [Inbox Storage Exceeded]

Wed 21/06/2017 04:57

From: "Webmail Account Helpdesk"

Error Report: Mail storage exceeded

** Please note that failure to complete the process outlined below may lead to bounced incoming mails via our server SMTP. **.

Associated E-mail id:

Ticket id: 73822930St9

You've just exceeded your storage limit, hence, you'll be experiencing an increase of bounced incoming messages due to limited space available.

To keep up with best security practices, we're increasing protective measures to your email storage.

Click here to help you increase storage

This is a reminder to avoid service disruption and to remove your email from black listed vault.

Regards,

Webmail Client Support

Copyright © 2017 Webmail Client Support Online. All rights reserved.

Online users who have already been tricked by the phishing scam are asked to change their email account passwords before the cybercriminals behind the phishing scam gain access to their account, hijack and use them fraudulently. The same online users should change the passwords for their other online accounts.